Preface | p. ix |
About the Author | p. xiii |
Learning about Public Organizations | p. 1 |
The Acquisition of Knowledge | p. 2 |
Formal Theories of Public Organization | p. 9 |
Building Theories of Public Organization | p. 11 |
Focusing on Complex Organizations | p. 14 |
Redefining the Field | p. 16 |
Conclusion | p. 17 |
Discussion Questions | p. 18 |
Cases | p. 18 |
References and Additional Readings | p. 19 |
The Intellectual Heritage: Marx, Weber, and Freud | p. 20 |
Transition to Socialism | p. 22 |
Industrial Organization and Individual Development | p. 23 |
Growth of Alienation | p. 24 |
Max Weber | p. 26 |
Rationalization of Social Theory: The Notion of the "Ideal Type" | p. 27 |
Sigmund Freud | p. 31 |
What Can We Learn? | p. 35 |
Conclusion | p. 38 |
Discussion Questions | p. 39 |
Cases | p. 39 |
References and Additional Readings | p. 39 |
The Political Heritage: From Wilson to Waldo | p. 41 |
Beginnings of Public Administration Theory | p. 42 |
Politics-Administration | p. 45 |
The Lingering Influence of Politics-Administration | p. 49 |
Adopting Business Management Techniques | p. 51 |
Scientific Approaches to Management | p. 52 |
Administrative Management and Organizational Structure | p. 57 |
Centralization and Integration | p. 58 |
Efficiency: The Key Measure of Success | p. 63 |
Democratic Administration | p. 65 |
Conclusion | p. 67 |
Discussion Questions | p. 68 |
Cases | p. 68 |
References and Additional Readings | p. 69 |
The Rational Model of Organization | p. 71 |
A Science of Human Behavior | p. 71 |
The Generic Approach to Administration | p. 72 |
The Proverbs of Administration | p. 73 |
The Rational Model of Administration | p. 76 |
Decision Making and Policy Formulation | p. 81 |
Closed Systems versus Open Systems | p. 86 |
Conclusion | p. 90 |
Discussion Questions | p. 91 |
Cases | p. 91 |
References and Additional Readings | p. 91 |
Organizational Humanism and the New Public Administration | p. 93 |
Themes in Organizational Humanism | p. 94 |
Personality and Organization | p. 98 |
Organization Development in the Public Sector | p. 102 |
The New Public Administration | p. 106 |
Conclusion | p. 113 |
Discussion Questions | p. 114 |
Cases | p. 114 |
References and Additional Readings | p. 114 |
The Policy Emphasis and the New Public Management | p. 117 |
Development of the Public Policy Orientation | p. 118 |
Responsiveness in Public Policy | p. 121 |
Effectiveness in Public Policy | p. 130 |
The Discovery of Policy Implementation | p. 133 |
Methods of Policy Analysis | p. 136 |
The Intellectual Crisis | p. 138 |
The New Public Management | p. 141 |
Conclusion | p. 149 |
Discussion Questions | p. 149 |
Cases | p. 150 |
References and Additional Readings | p. 150 |
Public Administration and the New Public Service | p. 155 |
A Critique of the Rational Model | p. 157 |
Interpretive/Action Theory | p. 163 |
Critical Social Theory | p. 167 |
Discourse and Post-Traditional Public Administration | p. 173 |
The New Public Service | p. 182 |
Outlining the New Public Service | p. 190 |
Democratic Network Governance | p. 193 |
Conclusion | p. 197 |
Discussion Questions | p. 197 |
Cases | p. 198 |
References and Additional Readings | p. 198 |
The Practitioner as Theorist | p. 205 |
Theories and Theory Building | p. 206 |
Toward Theories of Public Organization | p. 208 |
Organizational and Personal Learning | p. 212 |
A New Role for Theorists | p. 214 |
Conclusion | p. 215 |
Discussion Questions | p. 216 |
Cases | p. 216 |
References and Additional Readings | p. 216 |
Appendix | p. 218 |
The Administrative Journal | p. 218 |
The Journal Format | p. 220 |
Working in the Administrative Journal | p. 223 |
Examples of Journal Entries | p. 224 |
Credits | p. 227 |
Name Index | p. 228 |
Subject Index | p. 232 |
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