Thomson Delmar Learning's Comprehensive Medical

by Dahl, Barbara M.

• ISBN13: 9781401881252
• ISBN10: 1401881254
• Edition: 3rd
• Format: Paperback
• Copyright: 2005-09-02
• Publisher: Cengage Learning

Summary

This Workbook is part of a dynamic learning system that helps reinforce the essential competencies needed to become a successful, multiskilled medical assistant. It has been completely revised to challenge users to apply the chapter knowledge from Delmar's Comprehensive Medical Assisting: Administrative and Clinical Competencies, Third Edition, while employing critical thinking skills. Delmar is a part of Cengage Learning.

Table of Contents

To the Learner	ix
Competency Assessment Tracking Sheet	xi
SECTION I: GENERAL PROCEDURES
Unit 1: Introduction to Medical Assisting and Health Professions
Medical Assisting as a Profession	1	(14)
Health Care Settings and the Health Care Team	15	(10)
History of Medicine	25	(12)
Unit 2: The Therapeutic Approach
Therapeutic Communication Skills	37	(14)
Coping Skills for the Medical Assistant	51	(12)
The Therapeutic Approach to the Patient with a Life-Threatening Illness	63	(8)
Unit 3: Responsible Medical Practice
Legal Considerations	71	(12)
Ethical Considerations	83	(10)
Emergency Procedures and First Aid	93	(48)
SECTION II: ADMINISTRATIVE PROCEDURES
Unit 4: Integrated Administrative Procedures
Creating the Facility Environment	141	(10)
Computers in the Ambulatory Care Setting	151	(18)
Telecommunications	169	(28)
Patient Scheduling	197	(30)
Medical Records Management	227	(22)
Written Communications	249	(28)
Transcription	277	(10)
Unit 5: Managing Facility Finances
Daily Financial Practices	287	(26)
Medical Insurance	313	(14)
Medical Insurance Coding	327	(24)
Billing and Collections	351	(16)
Accounting Practices	367	(16)
SECTION III: CLINICAL PROCEDURES
Unit 6: Integrated Clinical Procedures
Infection Control, Medical Asepsis, and Sterilization	383	(36)
Taking a Medical History, the Patient's Chart, and Methods of Documentation	419	(14)
Vital Signs and Measurements	433	(36)
The Physical Examination	469	(30)
Unit 7: Assisting with Specialty Examinations and Procedures
Obstetrics and Gynecology	499	(28)
Pediatrics	527	(26)
Male Reproductive System	553	(12)
Gerontology	565	(8)
Examinations and Procedures of Body Systems	573	(78)
Unit 8: Advanced Techniques and Procedures
Assisting with Office/Ambulatory Surgery	651	(66)
Diagnostic Imaging	717	(10)
Rehabilitation and Therapeutic Modalities	727	(34)
Nutrition in Health and Disease	761	(16)
Basic Pharmacology	777	(14)
Calculation of Medication Dosage and Medication Administration	791	(42)
Electrocardiography	833	(16)
Unit 9: Laboratory Procedures
Safety and Regulatory Guidelines in the Medical Laboratory	849	(8)
Introduction to the Medical Laboratory	857	(20)
Phlebotomy: Venipuncture and Capillary Puncture	877	(36)
Hematology	913	(22)
Urinalysis	935	(38)
Basic Microbiology	973	(20)
Specialty Laboratory Tests	993	(26)
SECTION IV: PROFESSIONAL PROCEDURES
Unit 10: Office and Human Resources Management
The Medical Assistant as Office Manager	1019	(22)
The Medical Assistant as Human Resources Manager	1041	(20)
Unit 11: Entry into the Profession
Preparing for Medical Assisting Credentials	1061	(8)
Employment Strategies	1069	(10)
APPENDIX A: CASE STUDIES	1079	(14)
APPENDIX B: CERTIFICATION CRITERIA CHECKLISTS	1093
AAMA Certified Medical Assistant	1093	(4)
AMT Registered Medical Assistant	1097	(3)
AMT Certified Medical Administrative Specialist	1100