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Delmar's Administrative Medical Assisting, Third Edition is part of a dynamic learning system that includes a textbook, workbook, interactive CD-ROM, and instructor support materials. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Delmar is a part of Cengage Learning. This edition provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Delmar's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills, including how to comply with HIPAA regulations and handle privacy issues on the job.
Table of Contents
|Introduction to Medical Assisting and Health Professions|
|Medical Assisting as a Profession|
|Health Care Settings and the Health Care Team|
|History of Medicine Unit 2: The Therapeutic Approach|
|Therapeutic Communication Skills|
|Coping Skills for the Medical Assistant|
|The Therapeutic Approach to the Patient with Life-Threatening Illness|
|Responsible Medical Practice|
|Integrated Administrative Procedures|
|Creating the Facility Environment|
|Computers in the Ambulatory Care Setting|
|Medical Records Management|
|Managing Facility Finances|
|Daily Financial Practices|
|Medical Insurance Coding|
|Billing and Collections|
|Office and Human Resource Management|
|The Medical Assistant as Office Manager|
|The Medical Assistant as Human Resources Manager|
|Entry into the Profession|
|Preparing for Medical Assisting Credentials|
|Table of Contents provided by Publisher. All Rights Reserved.|