Thomson Delmar's Learning's Administrative Medical Assisting

by Lindh, Wilburta Q.; Pooler, Marilyn S.; Tamparo, Carol D.; Dahl, Barbara M.

• ISBN13: 9781401881351
• ISBN10: 1401881351
• Edition: 3rd
• Format: Hardcover
• Copyright: 2005-12-21
• Publisher: Cengage Learning

Summary

Delmar's Administrative Medical Assisting, Third Edition is part of a dynamic learning system that includes a textbook, workbook, interactive CD-ROM, and instructor support materials. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Delmar is a part of Cengage Learning. This edition provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Delmar's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills, including how to comply with HIPAA regulations and handle privacy issues on the job.

Table of Contents

General Procedures

Introduction to Medical Assisting and Health Professions

Medical Assisting as a Profession

Health Care Settings and the Health Care Team

History of Medicine Unit 2: The Therapeutic Approach

Therapeutic Communication Skills

Coping Skills for the Medical Assistant

The Therapeutic Approach to the Patient with Life-Threatening Illness

Responsible Medical Practice

Legal Considerations

Ethical Considerations

Administrative Procedures

Integrated Administrative Procedures

Creating the Facility Environment

Computers in the Ambulatory Care Setting

Telephone Techniques

Patient Scheduling

Medical Records Management

Written Communications

Transcription

Managing Facility Finances

Daily Financial Practices

Medical Insurance

Medical Insurance Coding

Billing and Collections

Accounting Practices

Professional Procedures

Office and Human Resource Management

The Medical Assistant as Office Manager

The Medical Assistant as Human Resources Manager

Entry into the Profession

Preparing for Medical Assisting Credentials

Employment Strategies

Table of Contents provided by Publisher. All Rights Reserved.