Acknowledgments | p. 9 |
Preface | p. 11 |
Introduction | p. 15 |
The Art of Top Performance | |
Building a Foundation | p. 21 |
Choosing to Be a Top Performer | p. 26 |
Causing Others to Want Your Leadership | p. 39 |
Look for the Good | p. 51 |
Expect the Best | p. 72 |
"Wait for Me, I'm Your Leader!" | p. 85 |
"People Just Don't Care ..." | p. 100 |
The Science of Top Performance | |
"But I Thought You Said ..." | p. 107 |
Recognizing, Rewarding, and Role Modeling for Top Performance | p. 114 |
Getting to Know You ... and Me, Too! | p. 127 |
Management Gems | p. 139 |
Motivating the Top Performer | |
A Formula for Motivation | p. 147 |
Why You Manage ... Why They Follow | p. 161 |
Managing Productivity | p. 171 |
Education to Overcome Management Paralysis | p. 182 |
The Secret to Management Motivation | p. 190 |
It Takes Time | p. 210 |
Epilogue: A Unique Opportunity | p. 229 |
Notes | p. 233 |
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