Transformational Government Through eGov Practice

by Shareef, Mahmud Akhter; Archer, Norm; Dwivedi, Yogesh K.; Mishra, Alok; Pandey, Sanjay K.

• ISBN13: 9781780523347
• ISBN10: 1780523343
• Format: Hardcover
• Copyright: 2012-03-30
• Publisher: Emerald Group Pub Ltd

Summary

The future of government as we know it is being shaped by the quickly-advancing progression of information and communication technology (ICT) eGovernment systems. eGov presents major challenges and advantages for policy makers and the public alike. This important book investigates the issues surrounding transformational government and answers many common questions on its best practice. International in scope it includes detailed case studies of eGov implementation in countries across the globe.

Table of Contents

List of Contributors	p. ix
Preface	p. xiii
Dedication	p. xix
Acknowledgments	p. xxi
Reflecting Ten Years of E-Government: A Plea for a Multimethodological Research Agenda	p. 1
Supporting Processes and Decisions in Public Procurement: Technology in Policy and in Practice	p. 17
Critical Factors in the Implementation of Common Service Center CSC Scheme in Rural India	p. 41
Innovative and Trustful Environments for Joint Governance Policy-Making	p. 71
Improving Take-Up of e-Government Services in Turkey (and EU): Suggestions from Practice	p. 95
A Comparative "CUTS" Approach to National E-Government Portals: Select Case Studies	p. 115
Toward Efficient and Effective e-Service Delivery: Addressing the Challenges of e-Service Evaluation in Local Government	p. 155
Public E-Procurement System: An Analysis of Some Critical Success Factors	p. 189
Toward New Web 2.0 Based Multichannel Approaches to E-Participation	p. 199
Transforming Data Privacy Through Governmental Crossroad Banks in Belgium	p. 225
Adoption Challenges of Introducing and Implementing Software as a Service SaaS	p. 235
Citizen Acceptance of Transformational Government: The State of the Art	p. 253
Transformational Services: A Case Study in the Greek Public Administration	p. 283
Transforming Municipalities: Drivers, Inhibitors, and Strategies in Mobile Government Diffusion	p. 305
Online and Offline Networks in Public Sector Policy: Exploring Requirements for Web 2.0	p. 327
The Rise of Participative Technologies in Government	p. 347
E-Government and Small Business Activity	p. 369
E-government and Citizen Involvement in Municipal Governments	p. 387
Towards Interoperability for One-Stop Government Portal: A Study in Indian Context	p. 411
Analysis of the Usage of Market Information System and its Economic Impact on Small-Holder Farmers in Coimbatore District, Tamil Nadu, India	p. 443
M-government of Bangladesh: Applications and Economic Benefits	p. 475
Sustainability of an E-Government Initiative: The Role of Power	p. 489
Implementation of Transformational Government as a Postmodern Organization	p. 501
Mission of Transformational Government as a Postmodern Organization: A Critical Theory Perspective	p. 515
Index	p. 533
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