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Michael Maccoby, PhD, is president of The Maccoby Group in Washington, DC and an associate fellow at the Said Business School, Oxford University.
Clifford L. Norman, MA, ASQ Certified Quality Engineer, is a consultant with Associates in Process Improvement (API) and co-owner of Profound Knowledge Products, Inc. He is a member of the American Society for Quality (ASQ).
C. Jane Norman, BS, MBA, ASQ Certified Quality Engineer, is a consultant and president of Austin API, Inc. and Profound Knowledge Products, Inc.
Richard Margolies, PhD, is a psychologist and vice president of the Maccoby Group who assists leaders in developing their leadership and strategy.
Figures, Tables, and Exhibits
Preface
The Authors
Part 1. The Challenge to Health Care Organizations and Creating the Leadership Team to Lead
Chapter 1. Introduction: From Management Myths to Strategic Intelligence
Chapter 2. Why and How Health Care Organizations Need to Change
Chapter 3: Leading Health Care Change
Chapter 4: Developing a Leadership Philosophy
Part 2: Strategic Intelligence and Profound Knowledge for Leading
Chapter 5: Leading with Strategic Intelligence and Profound Knowledge
Chapter 6: Changing Health Care Systems with Systems Thinking
Chapter 7: Statistical Thinking for Health Care Leaders
Chapter 8: Understanding the Psychology of Collaborators
Chapter 9: A Health Care Leader’s Role in Building Knowledge
Part 3: Learning from other Leaders and Creating a Path Forward
Chapter 10: Three Case Studies: Mastering Change
Chapter 11: Leading Change: First Steps in Employing Strategic Intelligence to Get Results
Appendix
Glossary
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.