The Truth About Middle Managers

by Osterman, Paul

• ISBN13: 9781422179703
• ISBN10: 1422179702
• Format: Hardcover
• Copyright: 2009-01-27
• Publisher: Harvard Business School Pr

Summary

Middle management" is a term associated with relentless downsizing, corporate drudgery, and career dead-ends. Bashed by management gurus, dismissed by social scientists, and painted as victims by the media, middle managers seem permanently relegated to the sidelines of corporate power. But is this popular picture accurate? Are middle managers really no longer valued by today's performance-driven organizations? The truth is surprising. MIT management scholar Paul Osterman has analyzed over thirty years' worth of employment data, interviewed a wide sample of managers, and uncovered a very different picture of middle managers today. Not only have their numbers increased dramatically, but middle managers are wealthier, more productive, more autonomous--and they gain real pleasure from their day-to-day work. But there's another side to the story: while managers have maintained their commitment to their tasks and to their colleagues, they are increasingly cynical and distant from their organizations. They are confused about their future and how to manage their careers. This comes at a time when the value of middle management is much greater than ever before. Organizations must rethink their understanding of this vital workforce segment--now. Understand the issues for yourself with The Truth About Middle Managers' refreshing and counter-intuitive look at what's really going on.

Author Biography

"Paul Osterman digs behind the myths about the death of middle managers to present real data and real managers talking about change. This fascinating and refreshing book will be useful for both policy and practice." -Rosabeth Moss Kanter, Ernest L. Arbuckle Professor of Business Administration, Harvard Business School, and bestselling author of Confidence: How Winning Streaks and Losing Streaks Begin and End

Table of Contents

Preface and Acknowledgments	p. vii
Introduction	p. 1
What's Happened to Middle Managers?
New Realities	p. 17
The Shifting Context of Middle Management
Middle Management by the Numbers	p. 43
What Do the Data Show?
The Changing Role of Middle Management	p. 61
What's New at Work?
Careers in the Middle	p. 93
Climbing the Ladder or Not
Shifting Commitments	p. 117
Where Do Loyalties Now Lie?
Middle Management	p. 151
Today and Tomorrow
Notes	p. 173
Index	p. 183
About the Author	p. 189
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