Understanding Workplace Violence: A Guide for Managers And Employees

by Paludi, Michele A.

• ISBN13: 9780275990862
• ISBN10: 0275990869
• Edition: 1st
• Format: Hardcover
• Copyright: 2006-10-01
• Publisher: CLIO

Summary

By any measure, workplace violence is increasing in frequency and intensity. A recent report estimates its cost at over $120 billion. Meanwhile, experts agree that risk factors, including psychological, behavioral, and situational stressors, are increasing in the context of today's volatile business environment. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence--in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, who is affected by the impact of workplace violence and is seeking solutions.

Author Biography

Rudy V. Nydegger is Professor of Psychology at Union College and Professor of Management at the School of Management, Union Graduate College. He also teaches in the Cornell University Institute of Industrial and Labor Relations and serves as Chief, Division of Psychology, Ellis Hospital. Michele A. Paludi is President of Human Resource Management Solutions.

Table of Contents

Preface	ix
Acknowledgments	xiii
1 Understanding Workplace Violence: Myths and Realities	1	(12)
2 What Is Workplace Violence?	13	(14)
3 Incidence of Workplace Violence and Impact on Employees and Organizations	27	(10)
4 Factors Contributing to Workplace Violence	37	(16)
5 Workplace Sexual Harassment	53	(20)
6 Intimate Partner Violence as a Workplace Concern	73	(14)
7 Managing Violence, Aggression, and Other Abusive Behaviors in the Workplace	87	(22)
Notes	109	(14)
Index	123