Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Winning the Changing Workforce | p. 1 |
The Retention Game: Why Bother With Values? | p. 3 |
Retention: the new game | p. 9 |
Hard time fining good people? Get used to it! | p. 12 |
But are these shifts new? | p. 16 |
Forces That Have Changed How We See Work | p. 18 |
Family | |
Changing parenting and family patterns | p. 20 |
The affluence factor | p. 22 |
Changing family structures | p. 24 |
The Economy | |
Now that work is like, it had better be a good one | p. 29 |
Society | |
Consumerism and spiritual hunger | p. 30 |
Democracy and the Internet | p. 33 |
Technology | |
Putting it all together | p. 36 |
Understanding Demographic Differences in Work Values | p. 37 |
The age issue: A tale of three generations | p. 40 |
The gender gap | p. 50 |
Diversity | p. 53 |
Values | p. 57 |
The Six Expectations of the New Work World | p. 63 |
The Expectation of Balance and Synergy | p. 65 |
Extreme flextime | p. 67 |
A balanced "diet" | p. 73 |
Responding to the shift toward balance | p. 79 |
Roots of the balance revolution | p. 82 |
More than time | p. 86 |
What does the desire for balance mean for your business? | p. 87 |
Responding | p. 91 |
Assessing your company for balance | p. 97 |
The Expectation of Work as a Noble Cause | p. 101 |
What business are you in? Mission statements that inspire loyalty | p. 108 |
Demonstrating the connection | p. 112 |
The new corporate citizen | p. 118 |
Altruism on company time | p. 120 |
Why people are drawn to values driven companies | p. 124 |
Assessing your company for noble cause | p. 128 |
The Expectation of Personal Growth and Development | p. 131 |
Learning new skills | p. 133 |
Training is a philosophy, not a class | p. 140 |
Helping people manage their careers | p. 142 |
Discovering oneself at work | p. 147 |
Promoting growth or pay the price | p. 150 |
Assessing your company for development | p. 156 |
The Expectation of Partnership | p. 159 |
Communication above rank | p. 163 |
Open books | p. 172 |
Performance-based pay | p. 174 |
The practices of partnering leaders | p. 177 |
Vigilance and attention to symbolism | p. 182 |
Assessing your company for partnership | p. 187 |
The Expectation of Community at Work | p. 190 |
Is the expectation of community new? | p. 193 |
It all begins with values: The new company town | p. 195 |
Creating a place where people feel connected | p. 197 |
Building community across rank | p. 203 |
Making fun a priority | p. 205 |
Community: It can't be left to chance | p. 206 |
Assessing your company for community | p. 210 |
The Expectation of Trust | p. 212 |
The aftermath of downsizing | p. 215 |
New-style loyalty | p. 220 |
The ingredients of trust | p. 223 |
Assessing your company for trust | p. 238 |
Leadership Values Self-Assessment | p. 241 |
Generational reference guide | p. 247 |
Getting Started | p. 257 |
Leading In the Wake of the Shifts | p. 259 |
Retention is a philosophy before it's a strategy | p. 261 |
Will the shifts shift? | p. 264 |
The first step: An honest assessment | p. 268 |
The second step: Transferring the knowledge | p. 271 |
Where to start the knowledge transfer strategy | p. 272 |
Imitation: The worst form of strategy | p. 274 |
Doing something us more important that waiting for perfection | p. 276 |
A final benediction | p. 277 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.