Mary Buffett and David Clark help readers understand Warren Buffett's management secrets.

Mary Buffett is the coauthor of Scribner’s bestselling Buffettology series, and a contributor to HuffPost and the online magazine Thrive Global. Mary’s online school—BuffettOnlineSchool.com—provides monthly investment insights and helps students learn to build successful stock portfolios.

For over twenty years, David Clark has been considered the world’s leading authority on the subject of Warren Buffett’s investment methods. His international bestselling investment books, The Tao of Charlie Munger and those coauthored with Mary Buffett—Buffettology, The Buffettology Workbook, The New Buffettology, The Tao of Warren Buffett, Warren Buffett and the Interpretation of Financial Statements, The Management Secrets of Warren Buffett, Warren Buffett and The Art of Stock Arbitrage, and The Warren Buffett Stock Portfolio—have been translated into more than twenty languages and are considered “investment classics” the world over.

Introduction	p. xiii
Overview	p. xv
Pick The Right Business to Work For
How to Find the Kind of Business That Offers the Greatest Career Opportunities	p. 3
Three Quick Tests for Identifying the Best Company to Work For	p. 11
Delegate
Rules for Delegating Authority	p. 21
Find The Right Manager for the Job
Where Warren Starts His Search for the Right Manager	p. 27
Victor or Victim? Warren's Secret for Picking a Leader Out of the Pack	p. 31
Work at a Job You Love	p. 35
Put a Winning Sales Team Together	p. 37
Obsession	p. 39
The Power of Honesty	p. 43
Manage Costs	p. 45
Have an Eye for the Long Term	p. 49
How to Determine Salaries	p. 53
Motivate Your Workforce
Make a Good First Impression	p. 57
The Power of Praise	p. 61
The Power Reputation	p. 63
The Dangers of Criticism	p. 67
How to Win an Argument	p. 75
Speak to the Other Person's Wants and Needs	p. 79
Encourage Others to Come Up with the Right Idea	p. 83
Everyone Makes Mistakes-Admit It!	p. 89
Managerial Pitfalls, Challenges, and Learning Opportunities
The Hidden Dangers of Making a Living on Borrowed Money	p. 93
Do Good Ideas Always Bear Fruit?	p. 99
How to Handle Employees Who Break the Law	p. 103
Dealing with Your Mistakes	p. 105
Sycophants-Are They an Asset or a Liability?	p. 107
Learn from Missed Opportunities	p. 109
Bank On the Tried and True	p. 113
Move Up in Life	p. 117
Manage "You" for Inflation	p. 119
Managing Personal Borrowing	p. 121
In Closing	p. 125
Select Glossary of Terms and Companies	p. 127
Acknowledgments	p. 141
Index	p. 143
Table of Contents provided by Ingram. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Introduction

In the chronicles of the investment life of Warren Buffett much has been written about his investment methods. Each and every investment he has ever made has been taken apart and analyzed in excruciating detail. David and I alone have written the booksBuffettology, The Buffettology Workbook, The New Buffettology, The Tao of Warren Buffett,andWarren Buffett and the Interpretation of Financial Statements-- all on Warren's investment methods and all international best-sellers.

But what was sorely missing from the body of Warren Buffett literature was a book that addresses and discusses the brilliant way Warren has managed his life, his businesses, and the people who manage Berkshire Hathaway's 233,000 employees around the globe. Besides being a genius at investing, Warren Buffett is also a genius of a manager, with over eighty-eight CEO s of different companies reporting directly or indirectly to him. In modern business no man has managed a more highly talented group of managers, in so many diverse businesses, and delivered such spectacular results. In many ways Buffett's managerial record surpasses even his amazing investment record with Berkshire Hathaway, wherethe company's operational annual net incomegrew from $18 a share in 1979 to $4,093 a share in 2007. This equates to a compounding annual growth rate of 21.39 percent, a record that indicates that Warren and his managers are doing a fantastic job of minding the store. (In comparison,Berkshire's investment portfoliofor the same period grew at an annual compounding rate of 19.78 percent, which means we can argue that as a manager Warren outperformed himself as an investor.)

In our quest to bring you all things Warren Buffett, we have written the first ever book that takes an in-depth look at Warren's management methods -- what they are, how they work, and how you can use them. We discuss the impact that Dale Carnegie had on Warren's life and how Carnegie's teachings helped transform Warren into the master manager he is today.

We have kept the book easy to read, with short chapters. The methods that Warren uses are simple and easy to understand, but, as you will see, their impact is powerful.

We look to the future and imagine many generations using Warren's enlightened management methods to inspire and motivate people of all ages to achieve their dreams and visions.

Mary Buffett and David Clark
July 1, 2009 Copyright © 2009 by Mary Buffett and David Clark

Overview

Warren Buffett's Management Secrets

Once upon a time there was a slightly nerdish young man by the name of Warren Buffett, who, at the age of twenty, was frightened to death to stand up in front of people and speak to them. Then he discovered Dale Carnegie's course on public speaking and it changed his life. Not only did he develop the courage and skill to speak in front of groups of people, he learned how to make friends and motivate people. Warren considers his Carnegie education a life-changing event and the most important diploma he has ever received.

Once Warren was comfortable with public speaking, he also became a devotee of Dale's philosophy on interacting with people. He read and reread Carnegie's bookHow to Win Friends and Influence Peopledozens of times, underlining it and memorizing entire passages. The book became his bible for dealing with people and one of the cornerstones of his management philosophy.

Was he successful?

Here is what A. L. Ueltschi, the founder and chairman of FlightSafety International Inc., the world's leading aviation training company, told author Robert P. Miles about Warren as his boss: "Leadership is really what a good manager is about. The letters of the word represent the qualities that a good manager should have:

Lis for loyalty and
Eis for enthusiasm.
Astands for attitude, and
Dis for discipline.
Estands for example -- you have to set a good example -- and
Ris for respect.
Srepresents scholarliness, and
His for honesty.
Iand
Pstand for integrity and pride.

"The thing I like best about Warren Buffett is that he possess all these qualities."

We will examine Warren's leadership qualities and how Warren synthesized what he learned into a winning management formula, and became not only the manager that other managers want to emulate, but also the second richest man in the world.

To facilitate the learning process, we've broken down Warren's management philosophy into the following five segments or steps -- each working with the others to create the perfect combination of management skills.

1. Pick the Right Business

Warren has figured out that not all businesses are created equal. The first step to success is to own, manage, or work for the right business with the right economics working in its favor. That's how to get ahead of the game right from the start, whether you are an owner, a manager, or an employee.

2. Delegate Authority

The second step is Warren's unique view on delegating authority, which has allowed him to grow Berkshire Hathaway from a small, failing textile company into a giant multinational conglomerate.

3. Find a Manager with the Right Qualities

The third step is to know the qualities that are needed to manage an excellent business -- here Warren is looking for integrity, intelligence, and a passion for the business, which also happen to be the qualities that we need to cultivate in ourselvesto be successful managers.

4. Motivate Your Workforce

Once the excellent business is found and the right manager is put into place, Warren has the job of motivating his managers to be all that they can be, so that the business, the manager, and the employees can be as productive as possible. Here we will spend time studying Warren's adaptation and expansion of Carnegie's methods. If there is a single skill that a manager should be great at, it is motivating others to achieve. Warren developed a specific set of motivational skills that have inspired his managers to hit one business home run after another and helped him build Berkshire Hathaway into the $150 billion market cap company that it is today.

5. Managerial Axioms for Different Problems

And finally there are a number of specific Buffett managerial axioms for dealing with everything from managing leverage, to handling dishonest employees, to keeping costs low.

At the end of the book we will discuss a few "Warren-isms" that will help you manage your day-to-day life. Success in business and life usually go hand in hand, and Warren has some helpful hints that will help us improve our life management skills. Copyright © 2009 by Mary Buffett and David Clark