What is included with this book?
His coaching has one objective: helping managers achieve their fullest potential by avoiding behavior that damages careers. Goldfarb has written on managing in a changing society for the op-ed pages of The New York Times, The Wall Street Journal, and for Readers' Digest.
Prior to founding his consulting firm, Goldfarb served in line and staff positions at AT&T, Mobil Oil Corporation, Hofstra University and the National Urban Coalition. He graduated with honors from Columbia University, where he was elected to Phi Beta Kappa and holds an M.A. from New York University.
Acknowledgments | p. ix |
Introduction | p. 1 |
Behavior Your Boss Will Not Tolerate | p. 9 |
Hearing Your Boss | p. 11 |
Never Forget Why You Were Hired | p. 17 |
Managing in a Foreign Culture | p. 23 |
Avoid Overstating Problems | p. 31 |
When Good Enough Is No Longer Good Enough | p. 37 |
Managing Former Peers | p. 43 |
Managing Diversity | p. 49 |
Give Only the Details Needed | p. 55 |
Emotions You Arouse in Others | p. 59 |
Humor That Isn't Funny | p. 61 |
Killing Creativity | p. 65 |
When Laid-Back Is Seen as Not Caring | p. 71 |
Downsizing Humanely | p. 75 |
Balancing Facts and Feelings | p. 83 |
When Emotions Overcome Reason | p. 89 |
Curb That Temper | p. 95 |
Don't Manage Through Intimidation | p. 101 |
Behavior That Keeps You Stuck | p. 107 |
What Is Urgent and What Can Wait | p. 109 |
Delegate, Don't Do | p. 115 |
Finding Sanctuary at Work | p. 121 |
It's Not Just Politics | p. 127 |
Lose Battles, Win Wars | p. 133 |
The Price of Arrogance | p. 139 |
Confrontation Isn't a Dirty Word | p. 145 |
You Can Balance Family and Work | p. 151 |
Overcoming Bias Directed at You | p. 157 |
Racism Reawakening in the Workplace | p. 159 |
The Workplace Remains Tougher for Women | p. 169 |
You Want to Retire but Have to Work | p. 181 |
Some Closing Thoughts | p. 191 |
Index | p. 193 |
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