Winning Without Intimidation : How to Master the Art of Positive Persuasion in Today's Real World in Order to Get What You Want, When You Want It

by Bob Burg; Bob Burg

• ISBN13: 9781890344115
• ISBN10: 1890344117
• Format: Paperback
• Copyright: 1998-04-01
• Publisher: Samark Pubishing, Inc.

Summary

"Success is based 10 percent on technical skills and 90 percent on people skills." Have you ever had to deal with a customer service representative who was not providing good customer service? How about a civil servant who was neither civil . . . . nor a servant!? How about a difficult neighbor, or a family member with whom you just can't seem to effectively communicate without the discussion breaking down into screaming or shouting and long-lasting bad feelings. Then, of course, there are the people you work with, your prospects, customers and clients. We all have to deal with difficult people. The difference in whether we are successful or not is in our ability to persuade the other person to move to our side of the issue. Those who can do this consistently and effectively are happier, more at peace, financially more successful, have more friends, better relationships and are undoubtedly richer in every way imaginable. This is my original book that started the "Winning Without Intimidation" movement. It's 165 pages of stories, vignettes, and positive persuasion techniques that will help you succeed with people in a way perhaps you never thought possible. Bestselling author John Fogg said about it, "Take any people challenge you face and have everybody come out a winner."