Workplace Recognition: Step-By-Step Examples of a Positive Reinforcement Strategy

by Glasscock, Sue; Gram, Kimberly

• ISBN13: 9780713485615
• ISBN10: 0713485612
• Format: Hardcover
• Copyright: 1999-09-01
• Publisher: Sterling Pub Co Inc

Summary

Step-by-step examples of a positive reinforcement strategy.

Table of Contents

INTRODUCTION
What's in It for Me?	11	(24)
Assessing Your Recognition Effectiveness	35	(8)
Section 1: MEANING
What Recognition Really Means	43	(16)
Recognition and Reward Are Not Synonymous!	59	(6)
Positive Reinforcement - The Scientific Evidence	65	(6)
The Flip Side - Negative Reinforcement and Negative Consequences	71	(6)
What Do the Experts Say?	77	(6)
Section 2: MYTHS
Cash Is The Best Recognition Method	83	(4)
A Salary Is Enough	87	(4)
Employee Competition Brings Out the Best in Our People	91	(6)
Only Star Performers Deserve Recognition	97	(4)
What Isn't Recognition	101	(6)
Section 3: METHODS
Developing Your Unique Recognition Strategy	107	(2)
Determine What You Want to Achieve	109	(8)
Identify What You Will Recognize	117	(10)
Select Your Recognition Tools	127	(20)
Section 4: MAGIC
Show You Care	147	(6)
Implementation Tips	153	(8)
The Magician	161	(6)
Measure, Monitor and Continuously Improve Your Recognition Processes	167	(4)
Potential Benefits of Effective Recognition Systems	171	(6)
CLOSING THOUGHTS
``Caring''	177	(12)
Acknowledgments	189	(4)
Bibliography	193	(2)
Index	195