Workplace Reform in the Healthcare Industry Lessons, Challenges and Implications

by Stanton, Pauline; Willis, Eileen; Young, Suzanne

• ISBN13: 9781403935717
• ISBN10: 1403935718
• Format: Hardcover
• Copyright: 2005-10-21
• Publisher: Palgrave Macmillan

Summary

This book focuses on the relationship between health sector and industrial relations reforms and the impact these have had on employment relations in Australia since 1990. The book adds to the international literature on New Public Management with a distinctively Australian focus and synthesises the impact of health sector and industrial relations reforms on health care management and work practices.

Author Biography

Pauline Stanton is an Associate Professor in the Graduate School of Management at La Trobe University, Melbourne. Eileen Willis is Senior Lecturer in the School of Medicine at Flinders University, South Australia. Suzanne Young is Senior Lecturer in the Bowater School of Management and Marketing, Faculty of Business and Law, at Deakin University, Geelong, Australia.

Table of Contents

Foreword	vii
Kerryn Phelps
Acknowledgements	xi
List of Tables	xii
List of Figures	xiv
List of Abbreviations	xv
Notes on Contributors	xviii
Introduction	1	(12)
Pauline Stanton
Eileen Willis
Suzanne Young
Part I The Australian Healthcare Sector
Health Sector and Industrial Reform in Australia	13	(17)
Eileen Willis
Suzanne Young
Pauline Stanton
The Australian Healthcare Workforce	30	(33)
Stephen Duckett
Part II Case Studies in Healthcare Reform and Workplace Change
The Structure of Bargaining in Public Hospitals in Three Australian States	63	(28)
Mark Bray
Pauline Stanton
Nadine White
Eileen Willis
Outsourcing and Structural Change	91	(21)
Suzanne Young
Casual and Temporary Employment in NSW Regional Hospitals	112	(19)
Alex de Ruyter
The Processes of Workplace Change for Nurses in NSW Public Hospitals	131	(19)
Nadine White
Mark Bray
Work Intensification for Personal Care Attendants and Medical Scientists	150	(20)
Eileen Willis
Kerryn Weekes
Emotional Labour and Aged Care Work	170	(17)
Sue Stack
Flexibility at a Cost: Responding to a Skilled Labour Shortage	187	(22)
Keith Townsend
Cameron Allan
Part III Future Challenges in Healthcare Reform and Workplace Change
Inspiring Innovation	209	(23)
Sandra G. Leggat
Judith Dwyer
Developing a Strategic Approach to People Management in Healthcare	232	(21)
Tim Bartram
Pauline Stanton
Raymond Harbridge
Clinical Governance: Complexities and Promises	253	(26)
Rick Iedema
Jeffrey Braithwaite
Christine Jorm
Peter Nugus
Anna Whelan
E-Health Services: Is the Future of Australia's Health Service in Offshore Outsourcing?	279	(19)
Jan Sinclair-Jones
Conclusion: Reflections on Past Healthcare Reform and Future Directions	298	(9)
Suzanne Young
Eileen Willis
Pauline Stanton
Index	307