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In this text designed for the Introduction to Communication course, students learn the foundation of communication studies through numerous examples that range from campus to the workplace to communities both in the United States and throughout the world. Brief readings from the popular press further encourage students to relate to communication theories. In addition, every chapter contains numerous activities that engage students and promote group work.
Table of Contents
Part I: Basic Principles of Communication
Chapter 1. The Communication Process
Chapter 2. Self,Perception, and Communication
Chapter 3. Intercultural Communication
Chapter 4. Listening
Chapter 5. Verbal Communication
Chapter 6. Nonverbal Communication
Part II: Interpersonal Communication
Chapter 7. Interpersonal Relationships
Chapter 8. Evaluating and Improving Relationships
Chapter 9. Communicating at Work
Part III: Communicating in Groups
Chapter 10. Small Groups: Characteristics
Chapter 11. Group Leadership, Participation and Conflict Management