Communication and Education Skills for Dietetics Professionals

by Holli, Betsy B.; Calabrese, Richard J., Ph.D.

• ISBN13: 9780683300154
• ISBN10: 0683300156
• Format: Paperback
• Copyright: 1997-09-01
• Publisher: Williams & Wilkins

Summary

Strong communications skills are essential for dietetics professionals helping patients improve their nutrition and eating habits. Based on the 2002 Commission on Accreditation in Dietetics (CADE) standards for education, this text aids nutritionists, dietitians, and allied health professionals in strengthening interpersonal relationships with clients and patients by offering current activities, case studies, techniques, and directives related to nutritional counseling. The Fourth Edition is updated with a guide to online resources, behavioral objectives, additional case studies, and new illustrations. The American Dietetic Association& ' s competencies on communication are included. Also included is an online instructor& ' s manual containing answers to the review and discussion questions, as well as information on each case study.

Table of Contents

1. Communication and Education Skills for Dietetics Professionals	3	(12)
Helping Others	3	(2)
Promoting Change	5	(3)
Dietary Adherence	8	(3)
Administrative/Management Dietetics	11	(1)
Summary	12	(1)
Review and Discussion Questions	12	(1)
Suggested Activities	12	(3)
2. Communication	15	(16)
Interpersonal Communication Model	15	(3)
Verbal and Nonverbal Communication	18	(5)
Listening Skills	23	(1)
Negotiation	24	(1)
Communicating with Legislators	25	(1)
Barriers to Effective Communication	25	(2)
Review and Discussion Questions	27	(1)
Suggested Activities	28	(1)
Case Study	29	(2)
3. Interviewing	31	(15)
Types of Interviews	31	(1)
Purpose of the Interview	32	(1)
Conditions Facilitating Interviews	33	(2)
Parts of the Interview	35	(7)
Review and Discussion Questions	42	(1)
Suggested Activities	42	(1)
Case Study	43	(3)
4. Counseling	46	(14)
Prevalent Theories and Approaches	46	(1)
Counseling as a Four-Stage Process	47	(1)
Directive and Nondirective Counseling	48	(6)
Performance Appraisal	54	(2)
Review and Discussion Questions	56	(1)
Suggested Activities	56	(1)
Case Study	57	(3)
5. Nutrition Counseling	60	(11)
Assessment	60	(2)
Goal Setting	62	(3)
Intervention and Treatment	65	(1)
Evaluation of Outcomes and Follow-Up	66	(1)
Documentation	66	(1)
Expanding Roles for Dietitians	67	(1)
Review and Discussion Questions	68	(1)
Suggested Activities	68	(1)
Case Study	68	(3)
6. Behavior Modification	71	(18)
Ann B. Williams, PhD
Classical Conditioning	71	(1)
Operant Conditioning	72	(1)
Modeling	73	(1)
Changing Eating Behaviors	73	(5)
Self-Monitoring	78	(2)
Self-Management	80	(1)
Social Support	80	(1)
Applications	80	(4)
Implications for Therapy	84	(1)
Review and Discussion Questions	84	(1)
Suggested Activities	85	(1)
Case Study	85	(4)
7. Modifying Cognitions	89	(17)
Cognitions	89	(4)
Self-Efficacy	93	(3)
Relapse Prevention	96	(5)
Review and Discussion Questions	101	(1)
Suggested Activities	102	(1)
Case Study	102	(4)
8. Communicating and the New Diversity	106	(16)
Contemporary Challenges for Dietetics Practitioners	106	(3)
Managing Diverse Employees	109	(2)
Counseling Diversity Through the Life Span	111	(6)
Review and Discussion Questions	117	(1)
Suggested Activities	117	(1)
Case Study	117	(5)
9. Motivation	122	(15)
Motivation of Clients and Patients	122	(2)
Motivation in Teaching	124	(2)
Motivation of Employees	126	(2)
Contemporary Theories of Motivation	128	(6)
Review and Discussion Questions	134	(1)
Suggested Activities	134	(1)
Case Study	134	(3)
10. Principles and Theories of Learning	137	(13)
Learning Theories	137	(6)
Learning Styles/Teaching Styles	143	(1)
Adult Learning Theory	144	(2)
Adoption of Innovations	146	(1)
Review and Discussion Questions	147	(1)
Suggested Activities	147	(1)
Case Study	147	(3)
11. Planning Learning	150	(13)
Environment	150	(1)
Steps to Education	151	(1)
Needs Assessment	151	(1)
Performance Objectives	152	(8)
Determining the Content	160	(1)
Organizing Training Groups	160	(1)
Review and Discussion Questions	160	(1)
Suggested Activities	160	(1)
Case Study	160	(3)
12. Implementing and Evaluating Learning	163	(18)
Selecting and Implementing Learning Activities	163	(7)
Evaluation of Results	170	(6)
Lesson Plans/Program Plans	176	(1)
Documentation	177	(1)
Review and Discussion Questions	178	(1)
Suggested Activities	179	(1)
Case Study	179	(2)
13. Group Dynamics, Leadership, and Facilitation	181	(18)
Contemporary Dietetics Leadership	181	(2)
Change in Teams/Groups	183	(1)
Cohesiveness in Groups	183	(2)
Informal Work Groups	185	(2)
Facilitator Preparation	187	(1)
Group Facilitation Skills	187	(2)
Facilitator/Participant Functions	189	(2)
Synergy	191	(1)
Guidelines for Seeking Consensus	192	(2)
Meeting Management	194	(2)
Groups as Supplement to Individual Counseling	196	(1)
Review and Discussion Questions	196	(1)
Suggested Activities	196	(1)
Case Study	197	(2)
14. Delivering Oral Presentations and Workshops	199	(12)
Advance Planning and Organization for the Presentation	199	(4)
Delivering the Presentation	203	(3)
Postpresentation	206	(1)
Workshops	206	(1)
Communicating and Presenting through the Mass Media	206	(2)
Tips for Dealing with Hostile Audiences	208	(2)
Review and Discussion Questions	210	(1)
Suggested Activities	210	(1)
Case Study	210	(1)
15. Planning, Selecting, and Using Media	211	(12)
Benefits of Media	211	(1)
Planning Media	212	(1)
Criteria for Selection	212	(1)
Kinds of Media	212	(8)
Art and Design Principles	220	(1)
Using Media	220	(1)
Evaluating Results	221	(1)
Review and Discussion Questions	221	(1)
Suggested Activities	221	(1)
Case Study	222	(1)
Appendices	223	(8)
A. Counseling Guidelines--Initial Session	223	(4)
B. Counseling Guidelines--Follow-Up Sessions	227	(4)
Index	231