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Intentional Interviewing and Counseling W/Cd+Infotrac : Facilitating Client Development in a Multicultural Society

by ;
Edition:
6th
ISBN13:

9780495006190

ISBN10:
049500619X
Format:
Paperback w/CD
Pub. Date:
3/21/2006
Publisher(s):
Brooks Cole

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This is the 6th edition with a publication date of 3/21/2006.
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Summary

Over 450 databased studies and years of field testing attest to the effectiveness of the Microskills model in INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY! Available with an interactive CD-ROM (which can be packaged with the text), this hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, thus rapidly empowering them to conduct a full interview using listening skills. Along the way, they are challenged to re-evaluate their current behaviors and perceptions, thus gaining valuable insight about themselves, their strengths, and the areas where they can develop further. By the time they finish reading the text, they will have the ability to adapt their skills to meet both individual and multicultural uniqueness, conduct interviews using five different theoretical approaches, and be well on their way to developing a personalized style and theory of interviewing and counseling that matches their own aptitudes and affinities.

Table of Contents

List of Boxes
xiii
Preface xvii
Before You Start: Building Competency in Interviewing and Counseling 1(1)
Welcome!
1(1)
What Does This Book Offer for Your Development?
2(1)
Developing Competence in the Interview
3(4)
A Final Word
7(1)
References
7(2)
SECTION I Introduction
9(82)
Toward Intentional Interviewing and Counseling
11(22)
Development as the Aim of Intentional Interviewing: Drawing Out Client Stories
12(1)
Story---Positive Assets---Restory---Action
13(2)
Interviewing, Counseling, and Psychotherapy
15(1)
Increasing Skill and Flexibility: Intentionality and Cultural Intentionality
16(2)
The Microskills Hierarchy
18(6)
Microskills Practice, Supervision, and Lifetime Growth
24(1)
Brain Research: Implications for the Interview
25(1)
Your Natural Style: An Important Audio or Video Exercise
26(2)
Competency Practice Exercise and Self-Assessment
28(3)
References
31(2)
Ethics, Multicultural Competence, and Wellness
33(29)
Ethics in the Helping Process
35(5)
Diversity and Multicultural Competence
40(6)
Wellness and Positive Psychology
46(8)
Summary: Integrating Wellness, Ethics, and Multicultural Practice
54(1)
Competency Practice Exercises and Self-Assessment
55(3)
Determining Your Own Style and Theory: Critical Self-Reflection on Ethics, Multicultural Competence, and Wellness
58(1)
References
59(1)
Allen and Mary's Thoughts About Kendra
60(2)
Attending Behavior: Basic to Communication
62(29)
Introduction: The Basics of Listening
63(1)
Example Interviews: Do I Want to Become a Counselor?
64(7)
Instructional Reading: Getting Specific About Listening
71(7)
Using Attending in Challenging Situations
78(1)
Summary: Becoming a Samurai
79(2)
Competency Practice Exercises and Self-Assessment
81(7)
Determining Your Own Style and Theory: Critical Self-Reflection on Attending Behavior
88(1)
References
89(1)
Comments on Individual Practice, Exercise 2
90(1)
Response to Client
90(1)
SECTION II Hearing Client Stories: How to Organize an Interview
91(168)
Questions: Opening Communication
93(28)
Introduction: Questioning Questions
94(3)
Example Interview: Conflict at Work
97(5)
Instructional Reading: Making Questions Work for You
102(10)
Summary: Making Your Decision About Questions
112(2)
Competency Practice Exercises and Portfolio of Competence
114(5)
Determining Your Own Style and Theory: Critical Self-Reflection on Questioning
119(1)
References
119(1)
Allen and Mary's Thoughts About Benjamin
120(1)
Observation Skills
121(31)
Introduction: Keeping Watch on the Interview
122(3)
Example Interview: Is the Issue Difficulty in Studying or Racial Harassment?
125(5)
Instructional Reading
130(10)
Summary: Observation Skills
140(2)
Competency Practice Exercises and Portfolio of Competence
142(7)
Determining Your Own Style and Theory: Critical Self-Reflection on Observation Skills
149(1)
References
150(1)
How Allen Responded to the Courtroom Situation
151(1)
Correct Responses for Exercise 4
151(1)
Encouraging, Paraphrasing, and Summarizing: The Skills of Active Listening
152(26)
Introduction: Active Listening
153(2)
Example Interview: They Are Teasing Me About My Shoes
155(4)
Instructional Reading: The Active Listening Skills of Encouraging, Paraphrasing, and Summarizing
159(8)
Summary: Practice, Practice, and Practice
167(2)
Competency Practice Exercises and Portfolio of Competence
169(7)
Determining Your Own Style and Theory: Critical Self-Reflection on the Active Listening Skills
176(1)
References
176(1)
Allen and Mary's Thoughts About Jennifer
176(2)
Observing and Reflecting Feelings: A Foundation of Client Experience
178(32)
Introduction: Comparing Paraphrasing and Reflection of Feeling
179(2)
The Language of Emotion
181(3)
Example Interview: My Mother Has Cancer, My Brothers Don't Help
184(5)
Instructional Reading: Becoming Aware of and Skilled With Emotional Experience
189(9)
Summary: A Caution About Reflection of Feelings
198(2)
Competency Practice Exercises and Portfolio of Competence
200(8)
Determining Your Own Style and Theory: Critical Self-Reflection on Reflection of Feeling
208(1)
References
208(2)
Integrating Listening Skills: How to Conduct a Well-Formed Interview
210(49)
Introduction: A Review of Cultural Intentionality and Intentional Competence
211(1)
Instructional Reading 1: The Ivey Taxonomy---Anticipating the Results of Skill Usage
212(7)
Instructional Reading 2: Empathy and Microskills
219(7)
Instructional Reading 3: The Five Stages/Dimensions of the Well-Formed Interview
226(12)
Example Interview: I Can't Get Along With My Boss
238(5)
Summary
243(2)
Competency Practice Exercises and Portfolio of Competence
245(11)
Determining Your Own Style and Theory: Critical Self-Reflection on Integrating Listening Skills
256(1)
References
256(3)
SECTION III Helping Clients Generate New Stories That Lead to Action: Influencing Skills and Strategies
259(138)
The Skills of Confrontation: Supporting While Challenging
261(31)
Introduction: Helping Clients Move From Inaction to Action
262(1)
Instructional Reading: Challenging Clients in a Supportive Fashion
263(14)
Example Interview: Balancing Family Responsibilities
277(4)
Summary
281(1)
Competency Practice Exercises and Portfolio of Competence
282(8)
Determining Your Own Style and Theory: Critical Self-Reflection on Confrontation
290(1)
References
290(1)
Allen and Mary's Thoughts About Chris
291(1)
Focusing the Interview: Exploring the Story From Multiple Perspectives
292(33)
Introduction: Putting Stories in Context
293(1)
Instructional Reading 1: Multiple Contextual Perspectives on Client Concerns
294(9)
Instructional Reading 2: Family and Community Genograms
303(6)
Example Interview: It's All My Fault---Helping the Client Understand Self-in-Relation
309(4)
Summary
313(2)
Competency Practice Exercises and Portfolio of Competence
315(7)
Determining Your Own Style and Theory: Critical Self-Reflection on Focusing
322(1)
References
322(1)
Allen and Mary's Thoughts About Vanessa
323(2)
Eliciting and Reflecting Meaning: Helping Clients Explore Values and Beliefs
325(31)
Introduction: Discovering and Encountering Deeper Issues
326(4)
Example Interview: Surviving Divorce
330(2)
Instructional Reading: Discernment of Life Direction and Theory and Meaning Systems
332(11)
Summary
343(1)
Competency Practice Exercises and Portfolio of Competence
344(9)
Determining Your Own Style and Theory: Critical Self-Reflection on Reflecting Meaning
353(1)
References
353(1)
Allen and Mary's Thoughts About Charlis
354(2)
Influencing Skills: Six Strategies for Change
356(41)
Introduction: An Overview of Influencing Skills
357(3)
Example Interview and Introductory Chapter Exercise
360(2)
Instructional Reading 1 and Exercises: Interpretation/Reframing
362(4)
Instructional Reading 2 and Exercises: Logical Consequences
366(4)
Instructional Reading 3 and Exercises: Self-Disclosure
370(5)
Instructional Reading 4 and Exercises: Feedback
375(4)
Instructional Reading 5 and Exercises: Information/Advice/Opinion/Suggestion
379(1)
Instructional Reading 6 and Exercises: Directives
380(8)
Competency Practice Exercises and Portfolio of Competence
388(6)
Determining Your Own Style and Theory: Critical Self-Reflection on Influencing Skills
394(1)
References
395(1)
Allen and Mary's Thoughts About Alisia
395(2)
SECTION IV Skill Integration
397(100)
Skill Integration: Putting It All Together
399(40)
Introduction: Analyzing the Interview
400(1)
Instructional Reading 1: Decisional Counseling
400(3)
Example Full Interview Transcript: I'd Like to Find a New Career
403(22)
Instructional Reading 2: Interview Transcript Analysis and Planning
425(10)
Competency Practice Exercise and Portfolio of Competence
435(3)
Determining Your Own Style and Theory: Critical Self-Reflection on Skill Integration
438(1)
References
438(1)
Integrating Microskills With Theory: Sequencing Skills and Interview Stages
439(43)
Introduction: Microskills and Theoretical Approaches to the Interview
440(1)
Instructional Reading and Example Interview 1: Person-Centered Counseling
441(4)
Instructional Reading and Example Interview 2: Assertiveness Training---A Behavioral Strategy
445(8)
Instructional Reading and Example Interview 3: Brief Solution-Oriented Interviewing and Counseling
453(11)
Example Interview: Brief Solution-Oriented Counseling
464(5)
Instructional Reading and Example Interview 4: Motivational Interviewing
469(6)
Competency Practice Exercises and Portfolio of Competence
475(5)
Determining Your Own Style and Theory: Critical Self-Reflection on Four Theoretical Orientations
480(1)
References
480(2)
Determining Personal Style and Future Theoretical/Practical Integration
482(15)
Introduction: Finding Your Authentic Style
483(1)
Instructional Reading: Defining Your Personal Style
483(10)
Summary
493(1)
Suggested Supplementary Readings
494(3)
Appendix Glossary of Terms for Brain Areas Discussed in Research Portions of This Book 497(3)
Name Index 500(3)
Subject Index 503


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