Managerial Communication: Strategies and Applications

by Hynes, Geraldine

• ISBN13: 9780072829150
• ISBN10: 007282915X
• Edition: 3rd
• Format: Hardcover
• Copyright: 2004-06-28
• Publisher: McGraw-Hill/Irwin

Summary

Managerial Communication, 3/e by Hynes focuses on skills and strategies that managers need in today's workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. The overriding principle for the revision was to preserve the book's key strengths while bringing it in line with the early twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices.

Table of Contents

Part 1 Managing in Contemporary Organizations

Chapter 1 The Role of Communication in Contemporary Organizations

Chapter 2 The Managerial Communication Process

Chapter 3 Technologically Mediated Communication

Part 2 Managerial Writing Strategies

Chapter 4 Contemporary Managerial Writing

Chapter 5 Routine Messages

Chapter 6 Management Reports and Proposals

Part 3 Strategies for Understanding Messages

Chapter 7 Managerial Listening

Chapter 8 Nonverbal Communication

Chapter 9 Intercultural Communication

Part 4 Interpersonal Communication Strategies

Chapter 10 Conflict Management

Chapter 11 Managerial Negotiation

Chapter 12 Interviews

Part 5 Group Communication Strategies

Chapter 13 Managing Meetings and Teams

Chapter 14 Making Formal Presentations