Managing Human Resources

by Gomez-Mejia, Luis; Balkin, David; Cardy, Robert

• ISBN13: 9780131870673
• ISBN10: 013187067X
• Edition: 5th
• Format: Hardcover
• Copyright: 2010-01-01
• Publisher: Pearson College Div

Summary

For undergraduate or graduate level Introduction to Human Resource Management courses. This book covers all of the core HR topics, while taking a "non-functional" approach that shows the relevance of HR topics to all employees.

Author Biography

Robert L. Cardy is Chair of the Department of Management at The University of Texas at San Antonio.

Table of Contents

Preface	p. xxiii
Acknowledgments	p. xxvii
About the Authors	p. xxix
Introduction	p. 1
Meeting Present and Emerging Strategic Human Resource Challenges	p. 1
Human Resource Management: The Challenges	p. 3
Planning and Implementing Strategic HR Policies	p. 20
Selecting HR Strategies to Increase Firm Performance	p. 27
The HR Department and Managers: An Important Partnership	p. 36
Summary and Conclusions	p. 38
Key Terms	p. 39
Discussion Questions	p. 39
You Manage It! Emerging Trends Case 1.1
You Manage It! Emerging Trends Case 1.2
You Manage It! Discussion Case 1.3
The Contexts of Human Resource Management	p. 44
Managing Work Flows and Conducting Job Analysis	p. 44
Work: The Organizational Perspective	p. 45
Work: The Group Activity	p. 51
Work: The Individual Perspective	p. 54
Designing Jobs and Conducting Job Analysis	p. 57
The Flexible Workforce	p. 68
Human Resource Information Systems	p. 75
Summary and Conclusions	p. 76
Key Terms	p. 77
Discussion Questions	p. 77
You Manage It! Emerging Trends Case 2.1
You Manage It! Customer-Driven HR Case 2.2
You Manage It! Global Case 2.3
You Manage It! Customer-Driven HR Case 2.4
Understanding Equal Opportunity and the Legal Environment	p. 83
Why Understanding the Legal Environment Is Important	p. 85
Challenges to Legal Compliance	p. 86
Conflicting Strategies for Fair Employment	p. 87
Equal Employment Opportunity Laws	p. 88
EEO Enforcement and Compliance	p. 101
Other Important Laws	p. 105
Avoiding Pitfalls in EEO	p. 107
Summary and Conclusions	p. 111
Key Terms	p. 112
Discussion Questions	p. 112
You Manage It! Emerging Trends Case 3.1
You Manage It! Global Case 3.2
You Manage It! Emerging Trends Case 3.3
Appendix to Chapter 3
Managing Diversity	p. 118
What Is Diversity	p. 119
Challenges in Managing Employee Diversity	p. 122
Diversity in Organization	p. 126
Improving the Management of Diversity	p. 135
Some Warnings	p. 138
Summary and Conclusions	p. 139
Key Terms	p. 140
Discussion Questions	p. 140
You Manage It! Discussion Case 4.1
You Manage It! Emerging Trends Case 4.2
You Manage It! Discussion Case 4.3
You Manage It! Global Case 4.4
Staffing	p. 146
Recruiting and Selecting Employees	p. 146
Human Resource Supply and Demand	p. 147
The Hiring Process	p. 152
Challenges in the Hiring Process	p. 153
Meeting the Challenges of Effective Staffing	p. 154
Selection	p. 162
Legal Issues in Staffing	p. 173
Summary and Conclusions	p. 175
Key Terms	p. 175
Discussion Questions	p. 175
You Manage It! Emerging Trends Case 5.1
You Manage It! Customer-Driven HR Case 5.2
You Manage It! Ethics Case 5.3
You Manage It! Emerging Trends Case 5.4
You Manage It! Emerging Trends Case 5.5
Managing Employee Separations, Downsizing, and Outplacement	p. 181
What Are Employee Separations?	p. 183
Types of Employee Separations	p. 187
Managing Early Retirements	p. 190
Managing Layoffs	p. 192
Outplacement	p. 199
Summary and Conclusions	p. 200
Key Terms	p. 200
Discussion Questions	p. 200
You Manage It! Global Case 6.1
You Manage It! Ethics Case 6.2
You Manage It! Customer-Driven HR Case 6.3
You Manage It! Emerging Trends Case 6.4
You Manage It! Customer-Driven HR Case 6.5
Employee Development	p. 207
Appraising and Managing Performance	p. 207
What Is Performance Appraisal	p. 208
Identifying Performance Dimensions	p. 209
Managing Performance	p. 225
Summary and Conclusions	p. 229
Key Terms	p. 230
Discussion Questions	p. 230
You Manage It! Ethics Case 7.1
You Manage It! Emerging Trends Case 7.2
You Manage It! Discussion Case 7.3
You Manage It! Customer-Driven HR Case 7.4
You Manage It! Customer-Driven HR Case 7.5
Appendix to Chapter 7
Training the Workforce	p. 238
Key Training Issues	p. 239
Training Versus Development	p. 240
Challenges in Training	p. 241
Managing the Training Process	p. 245
A Special Case: Orientation and Socialization	p. 263
Summary and Conclusions	p. 265
Key Terms	p. 265
Discussion Questions	p. 265
You Manage It! Emerging Trends Case 8.1
You Manage It! Global Case 8.2
You Manage It! Ethics Case 8.3
You Manage It! Customer-Driven HR Case 8.4
You Manage It! Emerging Trends Case 8.5
Developing Careers	p. 272
What Is Career Development	p. 273
Challenges in Career Development	p. 275
Meeting the Challenges of Effective Career Development	p. 279
Self-Development	p. 289
Summary and Conclusions	p. 293
Key Terms	p. 293
Discussion Questions	p. 293
You Manage It! Global Case 9.1
You Manage It! Customer-Driven HR Case 9.2
You Manage It! Ethics Case 9.3
You Manage It! Emerging Trends Case 9.4
You Manage It! Customer-Driven HR Case 9.5
Compensation	p. 300
Managing Compensation	p. 300
What Is Compensation	p. 301
Designing a Compensation System	p. 302
Job Versus Individual Pay	p. 308
Compensation Tools	p. 314
The Legal Environment and Pay System Governance	p. 326
Summary and Conclusions	p. 329
Key Terms	p. 329
Discussion Questions	p. 330
You Manage It! Emerging Trends Case 10.1
You Manage It! Ethics Case 10.2
You Manage It! Discussion Case 10.3
You Manage It! Emerging Trends Case 10.4
You Manage It! Emerging Trends Case 10.5
Rewarding Performance	p. 336
Pay for Performance: The Challenges	p. 338
Meeting the Challenges of Pay-for-Performance Systems	p. 342
Types of Pay-for-Performance Plans	p. 344
Designing Pay-for-Performance Plans for Executives and Salespeople	p. 356
Summary and Conclusions	p. 362
Key Terms	p. 363
Discussion Questions	p. 363
You Manage It! Global Case 11.1
You Manage It! Discussion Case 11.2
You Manage It! Global Case 11.3
You Manage It! Discussion Case 11.4
Designing and Administering Benefits	p. 369
An Overview of Benefits	p. 371
The Benefits Strategy	p. 376
Legally Required Benefits	p. 378
Voluntary Benefits	p. 384
Administering Benefits	p. 397
Summary and Conclusions	p. 399
Key Terms	p. 401
Discussion Questions	p. 401
You Manage It! Emerging Trends Case 12.1
You Manage It! Ethics Case 12.2
You Manage It! Ethics Case 12.3
You Manage It! Customer-Driven HR Case 12.4
Governance	p. 407
Developing Employee Relations	p. 407
The Roles of the Manager and the Employee Relations Specialist	p. 408
Developing Employee Communications	p. 409
Encourage Effective Communications	p. 412
Employee Recognition Programs	p. 428
Summary and Conclusions	p. 430
Key Terms	p. 431
Discussion Questions	p. 431
You Manage It! Emerging Trends Case 13.1
You Manage It! Ethics Case 13.2
You Manage It! Customer-Driven HR Case 13.3
You Manage It! Global Case 13.4
Respecting Employee Rights and Managing Discipline	p. 437
Employee Rights	p. 439
Management Rights	p. 442
Employee Rights Challenges: A Balancing Act	p. 444
Disciplining Employees	p. 452
Administering and Managing Discipline	p. 456
Managing Difficult Employees	p. 457
Preventing the Need for Discipline with Human Resource Management	p. 463
Summary and Conclusions	p. 464
Key Terms	p. 465
Discussion Questions	p. 465
You Manage It! Emerging Trends Case 14.1
You Manage It! Ethics Case 14.2
You Manage It! Emerging Trends Case 14.3
You Manage It! Global Case 14.4
Working with Organized Labor	p. 471
Why Do Employees Join Unions?	p. 473
Labor Relations and the Legal Environment	p. 475
Labor Relations in the United States	p. 477
Labor Relations in Other Countries	p. 480
Labor Relations Strategy	p. 483
Managing the Labor Relations Process	p. 486
The Impact of Unions on Human Resource Management	p. 498
Summary and Conclusions	p. 501
Key Terms	p. 502
Discussion Questions	p. 502
You Manage It! Ethics Case 15.1
You Manage It! Emerging Trends Case 15.2
You Manage It! Customer-Driven HR Case 15.3
You Manage It! Ethics Case 15.4
Managing Workplace Safety and Health	p. 507
Workplace Safety and the Law	p. 509
Managing Contemporary Safety, Health, and Behavioral Issues	p. 517
Safety and Health Programs	p. 527
Safety and Health Programs	p. 526
Summary and Conclusions	p. 530
Key Terms	p. 531
Discussion Questions	p. 531
You Manage It! Ethics Case 16.1
You Manage It! Emerging Trends Case 16.2
You Manage It! Global Case 16.3
You Manage It! Discussion Case 16.4
You Manage It! Customer-Driven HR Case 16.5
International HRM Challenge	p. 537
The Stages of International Involvement	p. 539
Determining the MIX of Host-Country and Expatriate Employees	p. 543
The Challenges of Expatriate Assignments	p. 545
Effectively Managing Expatriate Assignments with HRM Policies and Practices	p. 549
Developing HRM Policies in a Global Context	p. 557
Human Resources Management and Exporting Firms	p. 563
Summary and Conclusions	p. 564
Key Terms	p. 566
Discussion Questions	p. 566
You Manage It! Discussion Case 17.1
You Manage It! Emerging Trends Case 17.2
You Manage It! Discussion Case 17.3
You Manage It! Ethics Case 17.4
You Manage It! Discussion Case 17.5
Appendix A	p. 572
Concise Dictionary of HR Terminology	p. 575
Notes	p. 582
Photo Credits	p. 618
Company, Name, and Product Index	p. 619
Subject Index	p. 625
Table of Contents provided by Ingram. All Rights Reserved.