Operations Management

by Heizer, Jay; Render, Barry

• ISBN13: 9780130186041
• ISBN10: 013018604X
• Edition: 6th
• Format: Hardcover
• Copyright: 2005-08-01
• Publisher: Pearson College Div

Summary

These texts provide students with a state-of-the-art overview of operations management. The goal of these texts is to show the fundamental principles of operations and how they relate to making a firm more competitive. Both books include the identical core chapters 1-17, but the hardbound book IM 6/e also includes six quantitative modules. These modules are not included in the paperback version.

Table of Contents

PART ONE INTRODUCTION TO OPERATIONS MANAGEMENT
Operations and Productivity	1	(28)
Operations Strategy for Competitive Advantage	29	(24)
Operations in a Global Environment	53	(22)
Forecasting	75	(54)
PART TWO DESIGNING OPERATIONS
Design of Goods and Services	129	(38)
Managing Quality	167	(64)
Statistical Process Control	197	(34)
Process Strategy and Capacity Planning	231	(68)
Operations Technology, the Internet, and ERP	279	(20)
Location Strategies	299	(34)
Layout Strategy	333	(46)
Human Resources and Job Design	379	(52)
Work Measurement	407	(24)
PART THREE MANAGING OPERATIONS
Supply-Chain Management	431	(40)
E-commerce and Operations Management	457	(14)
Inventory Management	471	(66)
Just-in-Time Systems	515	(22)
Aggregate Planning	537	(34)
Material Requirements Planning (MRP)	571	(42)
Short-Term Scheduling	613	(42)
Project Management	655	(42)
Maintenance and Reliability	697	(20)
PART FOUR QUANTITATIVE MODULES
Decision-Making Tools	717	(22)
Linear Programming	739	(36)
Transportation Models	775	(26)
Waiting-Line Models	801	(32)
Learning Curves	833	(16)
Simulation	849
Appendices	A1
Indices	I1