The Organizational Behavior Reader

by Osland, Joyce S; Turner, Marlene E.; Kolb, David A.; Rubin, Irwin M

• ISBN13: 9780131441507
• ISBN10: 0131441507
• Edition: 8th
• Format: Paperback
• Copyright: 2006-03-14
• Publisher: Prentice Hall

Summary

For courses in Organizational Behavior, Individual Behavior in Organizations, and Industrial Psychology. This reader provides the best collection of classic, ground-breaking articles, as well as cutting-edge works in the field in a practical, reader-friendly format to support your experiential OB classroom.

Author Biography

Joyce Osland is a specialist in international management, focusing on Latin America, global leadership, and organization development.  She has lived and worked overseas for fourteen years in seven different countries, primarily in Latin American and West Africa.

 

Professor Osland received her Ph.D. in Organizational Behavior from Case Western Reserve University.  She taught in the MBA program and executive education programs at INCAE (The Central American Institute of Business Administration) in Costa Rica from 1989-1992. She was a faculty member of the University of Portland’s School of Business from 1992 until 2002 when she accepted a position at San Jose State University.  Dr. Osland has received several teaching and research awards and is a visiting professor in the master’s and Executive MBA programs at various universities in the United States and abroad.  She does executive education programs and organization development consulting for multinationals and small businesses.  Dr. Osland has also been involved in designing faculty development programs and doing in-service programs on experiential learning. She was the president of the Western Academy of Management and received that organization’s Ascendant Scholar Award and President’s Leadership Award.

 

Professor Osland is an active researcher who has received a number of grants to support her work.  Her current studies focus on cultural sensemaking, expert thinking in global leaders,  the cognitive processes of expert interculturalists, the transformational experience of international study abroad students, the link between repatriates and organizational learning, and the merger of a city and university library.

 

Professor Osland has published a number of research articles in leading academic journals, such as the Academy of Management Review , Academy of Management Executive , and Human Resource Management, as well as practitioner articles,book chapters, and cases.  Recent publications include global competencies, managerial styles of outstanding Central American female executives, expert thinking in global leaders, a literature review of global leadership competencies and global mindset, and HRM in Central America and Panama. She wrote The Adventure of Working Abroad: Hero Tales from the Global Frontier, (Jossey-Bass, 1995), which describes the transformational experience of expatriates. 

 

 

Marlene Turner studies group processes and performance, organizational and individual impacts of selection processes, and organizational and group responses to threat and crisis. She is currently a Professor of Organization and Management at San Jose State University, where she teaches courses in organizational behavior, change, and managing teams.

 

Professor Turner earned a Ph. D. in organizational behavior and theory from Carnegie Mellon University.  Her work has been published in both scholarly and practitioner outlets such as Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, and Across the Board.  She is the editor of Groups at Work: Theory and Research and has served as guest editor of Basic and Applied Social Psychology and Organizational Behavior and Human Decision Processes. Professor Turner has served on several editorial boards, including those of Administrative Science Quarterly, Group Processes and Interpersonal Relations, Management Science, Organization Science, and Social Influence.  A recipient of both teaching and research awards, she particularly treasures a commemorative bat, awarded by the Cooperstown, New York Baseball Hall of Fame for her research on Jackie Robinson and the integration of baseball.

 

Table of Contents

Preface	ix
INTRODUCTION Setting the Global Stage	1	(38)
Broadening the Debate: The Pros and Cons of Globalization	2	(23)
Joyce S. Osland
Cultural Constraints in Management Theories	25	(14)
Geert Hofstede
PART I UNDERSTANDING YOURSELF AND OTHER PEOPLE AT WORK	39	(238)
CHAPTER 1 The Psychological Contract	40	(24)
The Psychological Contract: Violations and Modifications	41	(7)
Denise M. Rousseau
Putting People First for Organizational Success	48	(16)
Jeffrey Pfeffer
John Veiga
CHAPTER 2 Theories of Managing People	64	(24)
The Manager's Job	65	(12)
Henry Mintzberg
Mastering Competing Values: An Integrated Approach to Management	77	(11)
Robert E. Quinn
CHAPTER 3 Individual and Organizational Learning	88	(35)
Deep Smarts	89	(11)
Dorothy Leonard
Walter Swap
The Leader's New Work: Building Learning Organizations	100	(23)
Peter M. Senge
CHAPTER 4 Decoding Human Behavior	123	(44)
The Tyranny of Toxic Managers: Applying Emotional Intelligence to Deal with Difficult Personalities	124	(12)
Roy Lubit
The Role of Psychological Well-Being in Job Performance: A Fresh Look at an Age-Old Quest	136	(14)
Thomas A. Wright
Russell Cropanzano
Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context	150	(17)
Joyce S. Osland
Allan Bird
CHAPTER 5 Individual and Organizational Motivation	167	(31)
That Urge to Achieve	168	(3)
David C. McClelland
Motivation: A Diagnostic Approach	171	(9)
David A. Nadler
Edward E. Lawler III
Recognize Contributions	180	(18)
James M. Kouzes
Barry Z. Posner
CHAPTER 6 Ethics and Values	198	(52)
Managing to Be Ethical: Debunking Five Business Ethics Myths	199	(18)
Linda Klebe Treviño
Michael E. Brown
Think Macro, Act Micro: Ethics Action Methods and Investor Capitalism	217	(16)
Richard P Nielsen
When Ethics Travel: The Promise and Peril of Global Business Ethics	233	(17)
Thomas Donaldson
Thomas W. Dunfee
CHAPTER 7 Personal Growth and Work Stress	250	(27)
On the Realization of Human Potential: A Path with a Heart	251	(11)
Herbert A. Shepard
The Balancing Act—at Work and at Home	262	(16)
Jonathan D. Quick
Amy B. Henley
James Campbell Quick
PART II CREATING EFFECTIVE WORK GROUPS	277	(182)
CHAPTER 8 Interpersonal Communication	278	(31)
Active Listening	279	(11)
Carl R. Rogers
Richard E. Parson
Defensive Communication	290	(5)
Jack R. Gibb
Mindful Communication	295	(14)
David C. Thomas
Joyce S. Osland
CHAPTER 9 Perception and Attribution	309	(15)
Where Bias Begins: The Truth About Stereotypes	310	(5)
Annie Murphy Paul
Communicating Across Cultures	315	(9)
Nancy J. Adler
CHAPTER 10 Group Dynamics and Work Teams	324	(25)
Virtuality and Collaboration in Teams	325	(13)
Cristina Gibson
How to Lead a Self-Managing Team	338	(11)
Vanessa Urch Druskat
Jane V. Wheeler
CHAPTER 11 Problem Solving	349	(21)
Putting Your Company's Whole Brain to Work	350	(12)
Dorothy Leonard
Susaan Straus
Why Work-Out Works: The Underlying Principles	362	(8)
Dave Ulrich
Steve Kerr
Ron Ashkenas
CHAPTER 12 Managing Creativity	370	(32)
Weird Ideas that Work—Building Companies Where Innovation Is a Way of Life	371	(11)
Robert I. Sutton
Improving the Creativity of Organizational Work Groups	382	(20)
Leigh Thompson
CHAPTER 13 Conflict and Negotiation	402	(28)
How Management Teams Can Have a Good Fight	403	(9)
Kathleen M. Eisenhardt
Jean L. Kahwajy
L.J. Bourgeois III
World-Class Negotiating Strategies	412	(18)
Frank L. Acuff
CHAPTER 14 Managing Diversity	430	(29)
Generations: Boomers and Echos and Nexters— Oh My!	431	(12)
Harriet Hankin
The Glass Ceiling: Domestic and International Perspectives	443	(17)
Nancy Lockwood
PART III LEADERSHIP AND MANAGEMENT	459	(178)
CHAPTER 15 Leadership	460	(33)
Why Does Vision Matter?	461	(2)
Burt Nanus
Creating and Building Trust	463	(11)
Ellen Whitener Canter K. Stahl
Level 5 Leadership	474	(19)
Jim Collins
CHAPTER 16 Organizational Culture	493	(20)
Uncovering the Levels of Culture	494	(7)
Edgar H. Schein
Evolution and Revolution as Organizations Grow	501	(12)
Larry E. Greiner
CHAPTER 17 Decision Making	513	(48)
Leadership and the Decision-Making Process	514	(14)
Victor H. Vroom
How People Really Make Decisions	528	(14)
Gary Klein
Tough Calls in a Speed-Driven World	542	(19)
J. Keith Murnighan
John Mowen
CHAPTER 18 Power and Influence	561	(19)
The Science of Persuasion	562	(7)
Robert Cialdini
Influence Without Authority: The Use of Alliances, Reciprocity, and Exchange to Accomplish Work	569	(11)
Allan R. Cohen
David L. Bradford
CHAPTER 19 Empowerment and Coaching	580	(26)
Why Treating People Right Pays Off	581	(12)
Edward E. Lawler III
Management Dialogues: Turning on the Marginal Performer	593	(13)
John R. Schermerhorn, Jr.
William L. Gardner
Thomas N. Martin
CHAPTER 20 Performance Management	606	(31)
On the Folly of Rewarding A, While Hoping for B	607	(7)
Steven Kerr
Performance Management in Global Teams	614	(24)
Bradley L. Kirkman
Deanne N. Den Hartog
PART IV MANAGING EFFECTIVE ORGANIZATIONS	637
CHAPTER 21 Organization Design	638	(50)
The Organization of the Future: Strategic Imperatives and Core Competencies for the Twenty-first Century	639	(15)
David A. Nadler
Michael L. Tushman
Making Mergers and Acquisitions Work: Strategic and Psychological Preparation	654	(17)
Mitchell Lee Marks
Philip H. Mirvis
Strategies for Responsible Restructuring	671	(17)
Wayne F. Cascio
CHAPTER 22 Managing Change	688
The Heart of Change	689	(14)
John P. Kotter
Dan S. Cohen
Surfing the Edge of Chaos	703	(15)
Richard T. Pascale
Rules of Thumb for Change Agents	718
Herbert A. Shepard