Professional Microsoft Dynamics Crm 4.0

Professional Microsoft Dynamics CRM 4.0 explains development techniques using Microsoft Dynamics CRM 4.0 through real world problems and their applied solutions. This book enables readers to learn the MSCRM 4.0 functional aspects and start customizing and integrating the product with other applications. The code samples throughout the book can be used by developers as building blocks for solving real-world problems. This book is for developers who are responsible for customizing the product to meet enterprise needs through building products and tools around CRM, by creating reports, and through integrating Microsoft CRM with other popular technologies.Microsoft Dynamics CRM developers need this book to learn best practices through examples, real world scenarios, handy tools, expert tested solutions, and reusable code samples used to customize Microsoft CRM to meet enterprise business needs. Readers require no prior Microsoft CRM knowledge; however, it is expected that the developer has experience with the .NET Framework and general programming language such as C#.Topics covered include:Differences between versions 3 and 4 - What is new?Installation and Deployment DetailsConfigurationThe SDKUser InterfaceCustomizationPlug-insWorkflowsSales, Marketing and Customer ServiceReporting ServicesData managementIntegrationCase Studies