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Purchase Benefits
What is included with this book?
Foreward | p. ix |
Preface | p. xv |
Acknowledgments | p. xxi |
About the Editors | p. xxiii |
Contributors | p. xxv |
Introduction | p. 1 |
What Is Patient Advocacy? | p. 3 |
The U.S. Healthcare System and the Need for Patient Advocacy | p. 29 |
Understanding What Patients are Doing Now and What Providers Can Do to Support Them | p. 59 |
Family-Centered Care: Why It Is Important, How to Provide It, and What Parents and Children Are Doing to Make It Happen | p. 61 |
E-Patients: How They Can Help Us Heal Healthcare | p. 93 |
The Long Reach to Basic Healthcare Services: Partnering With Lay Health Advisors to Improve Health Equity | p. 121 |
Improving Providers' Ability to Communicate and Create Relationships | p. 151 |
The Clinician's Experience: Incorporating Advocacy Into the 20-Minute Medical Encounter | p. 153 |
Accessing the Patient's World: Patient-Physician Communication About Psychosocial Issues | p. 185 |
Advocacy and Patient Literacy: What Healthcare Professionals Can Do To Help Patients Overcome Patient Literacy Barriers | p. 215 |
Improving the Quality of Care Through Research: Measuring Patient Activation | p. 241 |
Transforming Hospital and Medical School Culture to Support Patient- and Family-Centered Care | p. 261 |
The Contributions of Patient Advocacy in Patient Safety | p. 263 |
Planetree, a Hospital Model for Patient-Centered Care | p. 289 |
Confronting the Hidden Curriculum in Medical Education: The Challenge Faced by Patients, Families, Educators, and Administrators in Changing Medical School and Hospital Culture | p. 313 |
Advocacy for Improving End-of-Life Care: A 30-Year Healthcare Cultural Revolution | p. 333 |
Making Consumers' Voice Heard in Policy and Law | p. 359 |
Did Patient/Consumers Cause the Healthcare Crisis? Historical Talking Points for the 21st Century Patient Advocate | p. 361 |
Advocacy for Residents in Long Term Care: Lessons and Challenges | p. 387 |
Access to Healthcare: Using Data From a Nonprofit Advocacy Practice to Drive Policy Change | p. 419 |
Research Advocacy in Traditional Research Settings: Questions of Influence and Legitimacy | p. 445 |
Advancing Education and Professional Roles in Advocacy | p. 479 |
Educating for Health Advocacy in Settings of Higher Learning | p. 481 |
Clinical Advocacy-Clinicians Advocating for Patients and Families Facing Complex, Life-Threatening Illness | p. 507 |
Using the Law to Strengthen the Patient's Voice | p. 533 |
Conclusion | p. 567 |
Patient Advocacy: A Bridge to Improving Healthcare Quality | p. 569 |
Index | p. 603 |
Table of Contents provided by Ingram. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.