Acknowledgments | p. viii |
How to Read This Book | p. xi |
Introduction to Typewatching | |
The Importance of People "Would you mind doing this our way?" | p. 3 |
Whats Your Type? "Doesn't anyone care about what I want?" | p. 15 |
The ABCs of Type "Would you please look with your eyes instead of your mouth?" | p. 26 |
The Ten Commandments of Typewatching | p. 46 |
A Typewatching Shortcut: the Four Temperaments "Hi, I'm an NF, and I'm here to help." | p. 51 |
Putting Typewatching to Work | |
Goal Setting "If I did speak up, would anyone even hear me?" | p. 63 |
Time Management "We don't have time to do it right. We only have time to do it over." | p. 87 |
Hiring and Firing "How can we trust each other not to screw up each other's jobs?" | p. 105 |
Conflict Resolution "Now, now, let's not get emotional." | p. 126 |
Problem Solving "But if it works, why should I change?" | p. 153 |
Team Building "I may not be the best person to give you advice on that subject." | p. 176 |
Ethics "Why do we spend to much company time talking about a problem that doesn't exist?" | p. 202 |
Stress Management "Now, now, we mustn't lose our heads." | p. 228 |
Sales "Let me tell you about our Frequent Mower's Club." | p. 248 |
Typewatching From 9 To 5 Q: "What's the book about?" A: "About two hundred fifty pages." | p. 268 |
Some Final Thoughts | p. 287 |
The Sixteen Profiles at Work | |
Introduction | p. 299 |
ISTJ: Life's Natural Organizers | p. 302 |
ISFJ: Committed to Getting the Job Done | p. 309 |
INFJ: An Inspiring Leader and Follower | p. 314 |
INTJ: Life's Independent Thinkers | p. 320 |
ISTP: Just Do It | p. 325 |
ISFP: Action Speaks Louder Than Words | p. 330 |
INFP: Making Life Kinder and Gentler | p. 336 |
INTP: Life's Conceptualizers | p. 341 |
ESTP: Making the Most of the Moment | p. 347 |
ESFP: Let's Make Work Fun | p. 352 |
ENFP: People Are the Product | p. 358 |
ENTP: Progress Is the Product | p. 363 |
ESTJ: Life's Natural Administrators | p. 369 |
ESFJ: Everyone's Trusted Friend | p. 374 |
ENFJ: Smooth-Talking Persuaders | p. 379 |
ENTJ: Life's Natural Leaders | p. 385 |
Birds of a Feather | p. 391 |
About Otto Kroeger Associates | p. 401 |
Table of Contents provided by Syndetics. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.