Introduction | |
Decision Making | |
ABC-ABM at Hewlett-Packard Europe for Customer Support | |
ABC in Norwegian State Railways Passenger Transport | |
Scottish National Blood Transfusion Service | |
Diamed | |
The Royal Hotel | |
Customer Orientation | |
Cost Control in the Early Stages of Product Development | |
Development Over Time in Volvo Car Corporation | |
Wisapape: The Role of Management Accounting in Manager Customer Relationships | |
Introducing the Commercial Manage: Management Accounting Support for the Sales Function of Bass, Brewers, UK | |
Performance Management | |
KCI Conecrane: Developing Non-financial Measures in a Global Crane Company | |
The Use of Incentives at the Credito Italiano Bank in Passing from a Protected to a Competitive Market | |
CSC Denmar: Controlling and Accounting for Time | |
The Customer Account Manager's Support System (CASS) at .Den Norske Bank Group | |
Accounting And Organisational Change | |
A Case on the European Ferry Company in the Process of Privatization | |
Royal Mail (A): From State-bureaucracy to Commercial Provider of Services | |
Royal Mail (B): From Loss to Profit position | |
Ondina S.A. | |
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