Authors' Note | p. ix |
Acknowledgements | p. xi |
Preface | p. xiii |
Introduction: A Defining Moment | p. 1 |
Haier and Higher: The Las Vegas and Broadway Stories | p. 7 |
A Brand Is Born: The Sledgehammer and Beyond | p. 21 |
Taylor Would Admire It: The OEC Management Model | p. 39 |
Revitalizing the "Stunned Fish": Mergers and Acquisitions | p. 63 |
Foreign Concepts and Chinese Soil: GE, Sony and Haier | p. 87 |
The Haier Kaleidoscope: People Behind a Brand Name | p. 113 |
Market Chains and BPR: A Haier Revolution | p. 139 |
Zhang Ruimin: The CEO Who Leads | p. 163 |
Going Global: Asia, The Middle East and Europe | p. 187 |
Haier America: What the World Comes Home To | p. 205 |
Conclusion: The Future for Haier | p. 227 |
The Haier Chronicle | p. 237 |
Haier Sales Chart | p. 240 |
Haier Stock Price Chart | p. 241 |
Chinese-U.S. Currency Exchange Rate | p. 242 |
Case Study: The Haier Group (B), Harvard Business School | p. 243 |
Case Study: Building Market Chains at Haier, International Institute for Management Development | p. 249 |
References and Bibliography | p. 261 |
Index | p. 269 |
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