Preface Summary | |
Acknowledgments | |
Abbreviations | |
Introduction | p. 1 |
Background | p. 1 |
Objectives and Approach | p. 3 |
Organization of This Report | p. 3 |
Brief History of the Credit-Counseling Industry | p. 5 |
Review of the Research | p. 7 |
Review of Credit-Counseling Literature | p. 7 |
Review of Other, Related Literature | p. 10 |
Literature on the Effectiveness of Online Instruction | p. 10 |
Literature on the Effectiveness of Online Training Courses of Shorter Duration | p. 11 |
Literature on Financial-Literacy Training | p. 11 |
Literature on the Effectiveness of Prepurchase Homeownership Counseling | p. 12 |
Conclusions and Recommendations | p. 15 |
Conclusions | p. 15 |
Goals | p. 16 |
Measures of Effectiveness | p. 16 |
Metrica | p. 16 |
Mode of Delivery | p. 17 |
Recommendations | p. 18 |
Use Upcoming Reviews and Reports to Inform the Process of Moving Forward | p. 18 |
Consider Other Options to Move Forward While Awaiting Results of Upcoming Events | p. 19 |
Study-Group Members | p. 21 |
References | p. 23 |
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