Technical Communication

by Lannon, John M.; Lannon, John; Lannon, John M. Technical Writing

• ISBN13: 9780321023957
• ISBN10: 0321023951
• Edition: 8th
• Format: Paperback
• Copyright: 2000-01-01
• Publisher: Longman

Summary

Technical Communication, 8/e (formerly Technical Writing) is a comprehensive, accessible introduction to technical and professional communication that deftly responds to the needs of the workplace today. Addressing a wide range of interests for classes in which students from a variety of majors are enrolled, Technical Communication, 8/e, combines practical applications with clear writing and examples. Rhetorical principles are explained, illustrated, and applied to an array of documents, from brief memos and summaries to formal reports and proposals. Coverage of such topics as document design, electronic communication, and oral presentations reflect the realm of technical communication today. Exercises, incorporated throughout the text, enable students to better understand the skills necessary both in college and in the workplace. While writing remains a central component of this text, the title has been changed to reflect the focus on the whole range of communication tasks in today's workplacefrom managing collaborative groups to designing pages for the World Wide Web.

Table of Contents

Primary Considerations

Introduction to Technical Writing

Preparing to Write: Audience/Purpose Analysis

Writing Efficiently

Persuasive Writing

Writing Ethically

Information Gathering, Analysis and Manipulation

Gathering Information

Recording and Reviewing Research Findings

Documenting Research Findings

Summarizing Information

Structural, Style, and Format Letters

Organizing for Readers

Editing for Readable Style

Designing Visuals

Designing Pages and Documents

Descriptive Writing

Definitions

Descriptions and Specifications

Process Analysis, Instructions, and Procedures

Manuals and Usability Testing

Applications

Proposals

Formal Analytical Reports

Adding Document Supplements

Short Reports

Workplace Correspondence: Letters, Memos, and E-Mail

Job-search Communications

Oral Presentations

Web Pages and Online Documentation

Review of Grammar, Usage, and Mechanics

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