National strategy | p. 1 |
Understanding challenging behaviour | p. 4 |
Policies, rules and responsibilities | p. 11 |
Encouraging good behaviour | p. 20 |
Classroom management | p. 24 |
Common class problems | p. 37 |
Language | p. 42 |
Rewards and sanctions | p. 46 |
Working with others | p. 56 |
More challenging behaviour | p. 61 |
Bullying at school | p. 66 |
Dealing with anger | p. 74 |
Special problems | p. 81 |
Managing students' well-being | p. 92 |
Dealing with parents and difficult situations | p. 99 |
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