IMPORTANT COVID-19 UPDATES

Last updated 8/11/2020

eCampus.com's primary responsibility is to ensure that students have access to the materials they need to succeed. During these unprecedented events surrounding the COVID-19 pandemic that have required a fundamental shift in daily learning environments, eCampus.com is committed to assisting our customers as they navigate the transition to online learning. This means that some students will lose access to course materials that were previously shared or accessed via a physical library.

IF YOU NEED COURSE MATERIALS, ORDER WITH CONFIDENCE FROM ECAMPUS.COM TODAY!

WE ARE OPEN FOR BUSINESS AND WE ARE HERE TO HELP!

"As our academic communities make challenging decisions to embody a new way of teaching and learning, we are committed to providing the support and resources needed to ensure continued success for all of our stakeholders," said Matt Montgomery, CEO of eCampus.com. "At eCampus.com, we understand the valuable role course materials play in overall academic success. Our customers are our priority and we will embody this promise as we continue to seek ways to best serve our students, faculty, parents, and institutions during these challenging events."


GENERAL QUESTIONS

Are Delivery Times Being Impacted?

Your order may be subject to COVID-19 related delays from the shipping carrier when choosing the Standard shipping method. In order to receive your order quickly and avoid possible shipping delays, consider selecting the Expedited shipping method.

What About Rental Textbook Due Dates?

For the most current information and to manage your textbook rental details, please visit My Account.

What Are Your Customer Service Hours?

Our customer service department is here for you. We offer a variety of support avenues, including email, chat, phone, and a self-service help desk, all available through My Account on our website. Our current hours are 8:30 AM-6:00 PM EDT. You can reach us by email at eservice@ecampus.com.