101 Sample Write-Ups for... | Buy

"There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. These ready-to-go documents eliminate the fretful second-guessing about what to do and how to say it. Expertly written, they cover every kind of problem: substandard work quality, absenteeism, insubordination, sexual harassment, e-mail misuse, and more. In addition, readers will find a complete explanation of the entire disciplinary process and (as a last resort) 18 sample termination letters. The disciplinary process outlined here is not about punishing employees into submission. Rather, it focuses on easing tension, opening up bilateral communications, and providing helpful direction on turning problem performance into positive output. It's a complete toolkit for handling disciplinary problems in a fair, responsible, and legally defensible way."

Paul Falcone is vice president of human resources at Time Warner Cable in Los Angeles. Before joining Time Warner, Paul was head of international human resources at Paramount Pictures, a division of Viacom. Paul is the author of many best-selling books, including 2600 Phrases for Effective Performance Reviews, The Hiring and Firing Question and Answer Book, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 96 Great Interview Questions to Ask Before You Hire (all published by AMACOM). He is a regular contributor to HR Magazine and an instructor at UCLA's School of Business and Management. Paul holds bachelor's and masters degrees from UCLA. He lives in Valencia, California.

Acknowledments

ix

Introduction

xi

Part I: Mastering the Write-Up Tool

1

(68)

Progressive Discipline and Its Legal Considerations

3

(10)

Disciplinary Levels, Subjects, and Prior Notifications

13

(16)

Incident Descriptions and Performance Improvement Plans

29

(10)

Consequences, Rebuttals, and Employee Acknowledgments

39

(11)

Commonly Asked Questions and Practical Answers to Tricky Employee Relations Issues

50

(15)

About the Sample Write-Ups

65

(4)

101 Sample Write-Ups

69

(2)

Part II: Disciplining the Probationary Employee

71

(30)

Disciplining the Probationary Employee

73

(9)

Disciplining the Probationary Employee: Extending the Length of Probation

82

(9)

Performance Problems That Arise Right After the New Hire's Probationary Period Ends

91

(10)

Part III: Policy and Procedure Violations

101

(48)

Inappropriate Interviewing Questions

103

(3)

Failure to Follow Departmental Policies and Procedures

106

(6)

Excessive Personal Telephone Calls

112

(3)

Software Piracy (Unauthorized Installation)

115

(2)

Unauthorized Use of Company Equipment, Time, Materials, or Facilities

117

(3)

Unauthorized Removal of Company Files

120

(3)

Leaving the Work Site During a Regularly Scheduled Shift

123

(3)

Working Unauthorized Overtime

126

(3)

Disclosure of Confidential Information About the Company or Its Customers

129

(3)

Failure to Follow Company Dress Code

132

(3)

Smoking on Company Grounds

135

(3)

Unauthorized Release of References to Prospective Employers

138

(3)

E-mail Misuse

141

(4)

Off-Duty Conduct and ``Moonlighting''

145

(4)

Part IV: Performance Transgressions

149

(84)

Substandard Work Performance

151

(24)

Substandard Customer Service

175

(3)

Safety Infractions

178

(6)

Lack of Sales Production

184

(3)

Unwillingness to Perform Properly Assigned Work

187

(6)

Recurring Negligence and Thoughtlessness

193

(3)

Acts Resulting in Loss to the Employer

196

(7)

Slow or Inefficient Production

203

(6)

Failure to Observe Working Schedule, Including Rest and Lunch Periods

209

(5)

Sleeping on the Job

214

(3)

Failure to Learn New Material in Training

217

(4)

High Error Factor and Scrap Rate

221

(3)

Falsification of Employer Records

224

(3)

Lack of Communication With Supervisor

227

(6)

Part V: Behavior and Conduct Infractions

233

(80)

Profane Language in the Workplace and Insubordination

235

(4)

Poor ``Attitude''

239

(3)

Insubordination

242

(3)

Insubordination and Substandard Work Performance

245

(6)

Misconduct, Fighting, and Horseplay

251

(6)

Sexual Harassment

257

(12)

Creating an Intimidating Work Environment

269

(3)

Veiled or Direct Threats of Violence

272

(3)

Antagonistic Behavior Toward a Coworker

275

(9)

Managerial Retaliation

284

(4)

Intoxication During Work Hours

288

(12)

Drug-Related Impairment During Work Hours

300

(4)

Misuse of Power and Office

304

(3)

Union Steward Abuse

307

(3)

Character Assassination, Defamation

310

(3)

Part VI: Absenteeism and Tardiness

313

(32)

Excessive, Unscheduled Absence: ``No Fault'' System

315

(3)

Excessive, Unscheduled Absence

318

(7)

Pattern of Excessive, Unscheduled Absence

325

(8)

Excessive, Unscheduled Absence: ``Excuse-Based'' System

333

(3)

Excessive Tardiness

336

(9)

Part VII: Termination Notices

345

(22)

Discharge for Cause: Substandard Performance

347

(2)

Employee Fails to Report to Work on Her First Day; The Company Rescinds Its Employment Offer

349

(1)

Summary Discharge: Falsification of Company Records

350

(1)

Summary Discharge: Time Card Fraud

351

(1)

Summary Discharge: Loss of Current Weapons Licence

352

(1)

Summary Discharge: Possession, Sale, or Being Under the Influence of Alcohol or Illegal Substances

353

(1)

Summary Discharge: Failure to Pass Certification Exam

354

(1)

Summary Discharge: Terminating an Employee Without Corporate Approval

355

(1)

Summary Discharge: Misconduct at Company Holiday Party

356

(1)

Summary Discharge: Threatening a Coworker With Bodily Harm

357

(1)

Terminating the Probationary Employee

358

(1)

Letter Confirming Acceptance of an Employee's Verbal Resignation

359

(1)

Summary Discharge: Acceptance of Gratuities

360

(1)

Summary Discharge: Insubordination

361

(1)

Secretarial Layoff: No Severance

362

(1)

Director-Level Layoff Including Severance Package, Outplacement, and Appropriate Legal Release

363

(2)

Job Abandonment

365

(2)

Index

367

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