The 2010 Pfeiffer Annual: Consulting

by Editor: Elaine Biech (Ebb Associates Inc.)

• ISBN13: 9780470497579
• ISBN10: 0470497572
• Format: Hardcover
• Copyright: 2009-12-01
• Publisher: Pfeiffer & Co

Summary

This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range of topics that are of most interest to professionals in the field. The materials provide highly accessible means of interacting with a diverse variety of systems and processes-The Annual focuses on communication and includes information on coaching, teams, strategic learning, corporate responsibility, and technology initiatives. This important resource includes an international group of expert contributors.

Table of Contents

Website Contents

Preface

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2010 Pfeiffer Annual: Consulting

Experiential Learning Activities

Introduction to the Experiential Learning Activities Section

Experiential Learning Activities Categories

Mirror Image: Reflecting on How Our Personal Pursuits Show in Our Professional Practice

**Words of Trust: Building Trust in the Workplace

**Difficult Conversations: Making Them Easier

**Unstructured Coaching Conversations: Coaching the Coach

**I'd Like You to Meet . . .: Introducing a New Hire

**Redirect: Achieving Positive Outcomes

**Team Extreme Challenge: Solving Difficult Tasks

**Puzzling Behavior: Discovering How Teams Work

Beyond the Olympics: Discussing Autocratic vs. Democratic Leadership

Signatures and Shoes: Breaking the Ice

Facilitation Tools: Using Spectrogram Analysis

Follow the Leader: Exploring Trust As a Leadership Requirement

A Bull's-Eye Every Time: Setting Short-Term Goals

Editor's Choice

Introduction to the Editor's Choice Section

Credit Bureau Reporting: Solving the Mystery

The Importance of Consulting Diagnosis

Inventories, Questionnaires, and Surveys

Introduction to the Inventories, Questionnaires, and Surveys Section

Team Effectiveness Assessment Measure (TEAM)

Corporate Social Responsibility: Determining Your Position

Scale of Intellectual Capital for Organizations (SICO)

Articles and Discussion Resources

Introduction to the Articles and Discussion Resources Section

**Don't Let Your Clients Be Defined by Instrument Results

**Evaluating the Manager-Subordinate Dyad

**360-Degree Tool Kit: Everything You Ever Wanted to Know About 360-Degree Feedback, But Were Afraid to Ask

**Building Support and Engagement for Technology Initiatives

Consulting Opportunities in the Nonprofit Sector

**Forming TIGERS“-Hearted Teams

Effective Executive Coaching: An Illustrative Case Study

Assessments and Coaching: An Incongruent Pair

Communicating with Professional Savvy

Successful Organization Development and Growing Pains

Team Building Without Time Wasting

Effective Leader-Employee Relationships in the 21st Century

How Can You Develop Leaders? Let Me Count the Ways!

Leveraging Business Data to Develop Strategic Learning Solutions

Contributors

Contents of the Companion Volume,The 2010 Pfeiffer Annual: Training

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