The 2010 Pfeiffer Annual Training

by Biech, Elaine

• ISBN13: 9780470497586
• ISBN10: 0470497580
• Edition: 1st
• Format: Hardcover
• Copyright: 2009-12-02
• Publisher: Pfeiffer

Summary

This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year's Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors.Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.

Author Biography

Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. Biech has been in the training and consulting field for thirty years and is the author and editor of four dozen books, including Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, The Business of Consulting, Second Edition, and Marketing and Selling Your Consulting Services all published by Wiley. Biech is the recipient of ASTD's highest honor, the Gordon M. Bliss award.

Table of Contents

Website Contents

Preface

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2010 Pfeiffer Annual: Training

Experiential Learning Activities

Introduction to the Experiential Learning Activities Section

Experiential Learning Activities Categories

**One Life, Many Roles: Enhancing Effectiveness

**Our Unique Qualities: Strengthening Self-Concept

**Imaginary Objects: Creating Awareness of Nonverbal Communication

**Speak Up: Building Confidence

**Respect Is a Bridge: Using Effective Communication

The Caterer: Understanding the Negotiation Process

**Ore Wars: Deciding on Tactics

**Meeting of the Minds: Creating Interaction and Appreciating Diversity

Brown Paper Bag: Shaking It Up

I Wanna Be. . .: Getting Past Awkward Introductions

Leadership: Discovering the Dangers of False Perceptions and Self-Deception

Leader Style Effects: Communicating Chaos in a Box

Managing Talent: Using EI to Retain Talent

Pitching Change: Learning How to Manage It

Editor's Choice

Introduction to the Editor's Choice Section

Case Studies Activity Frame

Burrs in the Saddle: A Way to Create Workshop Dialogue

Five (Minus Four) Easy Pieces

Inventories, Questionnaires, and Surveys

Introduction to the Inventories, Questionnaires, and Surveys Section

Behavioral Styles Inventory (BSI)

Building Community in the Corporate Arena

Daily Leadership "Best Practices" Assessment

Leadership Style Appropriateness Instrument (LSAI)

Articles and Discussion Resources

Introduction to the Articles and Discussion Resources Section

**Body Language: Creating Congruence When Presenting

**Ensuring Training Effectiveness: Priming the Participants

**Using Trust to Achieve Workplace Success

**Analysis in the Age of Distance Learning

Systems Thinking: "Best Practices" Research on the DNA of Successful Organizations

Just-Right Challenges: The Secret to Effective Training

Informal Learning and the Case to Formally Design It

The Situational Training Methods Model: Selecting Appropriate Training Styles

Evaluating the Effectiveness of Sexual-Harassment-Prevention Training: A Case Study 2

Beyond ROI: To Boldly Go Where No Training Evaluation Has Gone Before

Contributors

Contents of the Companion Volume, The 2010 Pfeiffer Annual: Consulting

Pfeiffer Publications Guide

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