The 24-Carrot Manager

by Gostick, Adrian Robert

• ISBN13: 9781586851545
• ISBN10: 1586851543
• Format: Hardcover
• Copyright: 2002-07-01
• Publisher: Gibbs Smith

Summary

In this companion volume to their successful Managing With Carrots, Adrian Gostick and Chester Elton present a remarkable story of how a great leader can unleash human potential--creating success in even the worst economy. Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots. Plentiful examples show how to choose the right reward for each employee, how to time the giving of a reward to motivate performance, how to effectively present rewards, when to give praise in private and when to make it a public celebration, and how to motivate employees to work harder and work smarter with the company's goals in mind.

Table of Contents

Acknowledgements	viii
Foreword	1	(6)
Introduction	7	(10)
The 24-Carrot Manager	17	(7)
No Pain, No Gain	24	(11)
Carrots Improve Your Eyesight	35	(10)
Pick Your Carrots Wisely	45	(23)
It's All in the Presentation	68	(13)
Keep Your Eye on the Harvest	81	(12)
Make Formal Milestones Moments worth Remembering	93	(6)
Keep On Growing	99	(7)
Endnotes	106

Excerpts

Introduction When I (Chester) was a boy, we lived in Vancouver, British Columbia. One day I was walking in a downtown park with my father. A homeless woman was pushing a cart toward us, and as she passed she dropped something. My father bent down, picked up the item, handed it to her, and held her by the arm for a moment. Then, in his characteristic way, he said something that made her laugh. Without a doubt, he made her day. But as we walked away, my eight-year-old sensibilities were horrified. "Dad," I whispered, "You shouldn't talk to those kind of people." My father smile and said something I will always remember: "Chester, be kind to everyone--everyone's having a hard day."