The 3 Keys to Empowerment

by BLANCHARD, KENCARLOS, JOHN P.

• ISBN13: 9781576750605
• ISBN10: 1576750604
• eBook ISBN(s): 9781609943059
• Additional ISBN(s): 9781576751602
• Format: Hardcover
• Copyright: 2000-01-13
• Publisher: Berrett-Koehler Publishers
• More Book Details
• Purchase Benefits

Summary

"Empowerment" can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining sidebars to keep the discussion lively.The first "key" is information, which the authors say managers must share liberally with employees to help create a sense of ownership. Next is setting up understandable boundaries that will make employees feel both comfortable and challenged. Finally, managers must develop teams to replace the old hierarchical structure. Armed with this new model of empowerment, companies can navigate the demanding world of global competition.

Author Biography

Ken Blanchard is chairman of The Ken Blanchard Companies, a full-service management consulting and training company in the areas of empowerment, leadership, teamwork, performance managing, customer service, quality management, ethics, and visioning. One of the most sought-after speakers to management groups, he is coauthor of 15 books, including The One Minute Manager, many of which have been international bestsellers. John P. Carlos is a management consultant, trainer, and motivational speaker. He heads his own consulting group and is a consulting partner with The Ken Blanchard Companies. For ten years he was the director of training for Circle K, a retail food company with more than 5,000 outlets worldwide. Alan Randolph is an internationally known management educator and consultant and accomplished author. His clients have included many of the Fortune 100 companies, as well as a number of smaller entrepreneurial companies. He is the author or coauthor of 6 books and is a consulting partner with The Ken Blanchard Companies.

Table of Contents

Preface	ix
Introduction: The Challenge of Moving to Emprowerment	1	(2)
Releasing the Power within People	3	(16)
Using Situational Leadership® II to Guide the Journey	19	(26)
Stage One: Starting and Orienting the Journey	45	(78)
Key #1: Share Information to Kick-Start the Process	47	(28)
Key #2: Declare Clear Boundaries to Begin Creating Autonomy	75	(26)
Key #3: Begin Developing Teams to Replace the Hierarchy	101	(22)
Stage Two: Change and Discouragement	123	(74)
Key #1: Share More Information and Listen for Information	127	(26)
Key #2: Widen the Boundaries to Create More Autonomy and Responsibility	153	(26)
Key #3: Let Teams Take on More of the Hierarchical Roles	179	(18)
Stage Three: Adopting and Refining Empowerment	197	(50)
Key #1: Enhance Information Sharing to Drive Performance	201	(18)
Key #2: Incorporate Boundaries into Everyone's Value System	219	(16)
Key #3: Let Teams Replace the Hierarchy	235	(12)
Conclusion: A Look Back (and Forward) at the Journey	247	(10)
Summarizing the Action Plan for Creating Empowerment	249	(8)
Notes	257	(4)
Index	261