70-270: MCSE Guide to Microsoft Windows XP Professional, Enhanced

by Stewart, James Michael; Tittel, Ed; Melendez, Angel; McCann, Brian T.

• ISBN13: 9780619217518
• ISBN10: 0619217510
• Edition: 2nd
• Format: Paperback
• Copyright: 2005-04-18
• Publisher: Cengage Learning

Summary

This full-color hands-on guide book has been enhanced to make learning even easier by offering more detailed lab setup instructions, expanded chapter summaries, and new practice exams that will reinforce the skills learned. It will empower students to successfully pass the MCSE/MCSA certification exam while preparing them to face the real-world challenges of a Microsoft networking professional. The book includes a CD-ROM featuring CoursePrep ExamGuide content as well as CoursePrep test preparation software from MeasureUp, a company approved by Microsoft to develop MCP Exam test prep software offering demos and practice exams.

Table of Contents

INTRODUCTION	xvii
CHAPTER ONE Introduction to Windows XP Professional	1	(34)
The Microsoft Networking Family	2	(2)
Windows XP	2	(2)
Other Client Operating Systems	4	(1)
Choosing Between Windows XP Professional and Windows XP Home Edition	4	(2)
The Windows XP Environment	6	(5)
Multiple Processors	6	(1)
Multitasking	6	(1)
Multithreading	7	(1)
File Systems	8	(1)
Active Directory	8	(1)
Security	9	(1)
Compatibility	9	(1)
Storage	9	(1)
Connectivity	10	(1)
System Recovery	10	(1)
Remote Capabilities	10	(1)
Help and Support Services	10	(1)
Intelligent User Interface	11	(3)
Overview of New Features	14	(2)
IntelliMirror	14	(1)
Windows Messenger Service	14	(1)
Windows Media Player 8	14	(1)
Windows Movie Maker	14	(1)
Autoplay	15	(1)
Desktop	15	(1)
Windows XP Professional Hardware Requirements	16	(3)
Hardware Compatibility List	17	(1)
Finding the HCL	17	(1)
Why the HCL Is So Important	17	(1)
Preparing a Computer to Meet Upgrade Requirements	18	(1)
Networking Models	19	(2)
Workgroup Model	19	(1)
Domain Model	20	(1)
Windows XP Architecture	21	(6)
The Meaning of Modular	21	(5)
Memory Architecture	26	(1)
Chapter Summary	27	(1)
Key Terms	27	(2)
Review Questions	29	(4)
Case Projects	33	(2)
CHAPTER TWO Installing Windows XP Professional	35	(46)
Upgrading Versus Installing	36	(2)
Upgrading	36	(2)
Clean Installation	38	(1)
Windows XP Upgrade Advisor	38	(1)
Booting Multiple Operating Systems	38	(2)
Planning the Installation	40	(1)
Types of Attended Installations	41	(5)
Installing over the Network	41	(3)
CD-ROM Installation Launched from Setup Boot Floppies	44	(1)
Using a Bootable CD	44	(1)
CD-ROM Launch from Existing OS	45	(1)
Important Setup Option Differences	45	(1)
Text Mode Setup	45	(1)
GUI Setup Method	45	(1)
Advanced Customized Installation Options	46	(12)
Automated Installations	47	(6)
Using Remote Installation Service (RIS)	53	(2)
Using Windows Installer Service (WIS)	55	(1)
Using Systems Management Server (SMS)	55	(1)
Using Remote Installation Preparation (RIPrep)	56	(1)
Using SYSPREP	56	(2)
WINNT and WINNT32	58	(4)
WINNT	58	(1)
WINNT32	59	(3)
Partitioning the Hard Disk	62	(3)
Volume Licensing	65	(1)
Activating Windows XP	65	(2)
Windows XP Professional Setup: Step-by-Step from Floppies or from a Bootable CD	67	(6)
Upgrading to Multiple Processors	73	(1)
Removing Windows XP Professional	73	(2)
Chapter Summary	75	(1)
Key Terms	75	(2)
Review Questions	77	(3)
Case Projects	80	(1)
CHAPTER THREE Using the System Utilities	81	(50)
Control Panel Overview	82	(35)
Accessibility Options	84	(2)
Add Hardware	86	(1)
Add or Remove Programs	87	(2)
Administrative Tools	89	(1)
Date and Time	89	(2)
Display	91	(3)
Folder Options	94	(1)
Fonts	94	(1)
Game Controllers	94	(1)
Internet Options	95	(1)
Keyboard and Mouse	95	(1)
Network Connections	95	(1)
Phone and Modem Options	96	(1)
Power Options	96	(3)
Printers and Faxes	99	(1)
Regional and Language Options	99	(2)
Scanners and Cameras	101	(1)
Scheduled Tasks	102	(1)
Sounds and Audio Devices	103	(1)
Speech	104	(1)
System	104	(13)
Taskbar and Start Menu	117	(1)
User Accounts	117	(1)
Microsoft Management Console Overview	117	(4)
The MMC Console	118	(1)
Snap-Ins	119	(1)
Using the MMC	120	(1)
Administrative Tools	121	(2)
PCMCIA or PC Cards	123	(1)
Chapter Summary	124	(1)
Key Terms	125	(1)
Review Questions	126	(4)
Case Projects	130	(1)
CHAPTER FOUR Managing Windows XP File Systems and Storage	131	(72)
File Storage Basics	132	(10)
Basic Storage	132	(3)
Dynamic Storage	135	(7)
Drive Configurations	142	(2)
File Systems	144	(6)
FAT and FAT32	144	(1)
NTFS	145	(1)
Converting File Systems	146	(2)
File Compression	148	(2)
Disk Management Actions	150	(15)
The Properties Dialog Boxes	153	(6)
Drive Letters and Mount Points	159	(3)
Disk Cleanup	162	(1)
Check Disk	163	(1)
Defragmentation	163	(1)
FSUTIL	164	(1)
Folder Options	165	(1)
File System Object Level Properties	166	(8)
NTFS Folder Object	166	(2)
FAT/FAT32 Folder Object	168	(1)
NTFS File Object	169	(2)
FAT/FAT32 File Object	171	(1)
NTFS-Mounted Volume Object	172	(1)
FAT/FAT32-Mounted Volume Object	173	(1)
Managing NTFS Permissions	174	(5)
NTFS File and Folder Permissions	174	(4)
Rules for Working with NTFS Permissions	178	(1)
Inheritance of Permissions	179	(1)
Troubleshooting Access and Permission Problems	179	(1)
Simple File Sharing	180	(1)
Managing Shared Folders	181	(6)
Working with Media Folders and the Customize Tab	187	(1)
Zipping Files and Compressed Folders	188	(1)
Burning CDs	188	(1)
Using Offline Files	189	(4)
Folder Redirection	193	(1)
Removable Media	194	(1)
The Microsoft Distributed File System	194	(1)
Chapter Summary	195	(1)
Key Terms	196	(2)
Review Questions	198	(3)
Case Projects	201	(2)
CHAPTER FIVE Users, Groups, Profiles, and Policies	203	(54)
Windows XP Professional User Accounts	204	(2)
Types of Windows XP Professional User Accounts	204	(1)
How Accounts Interact with a Windows XP Professional System	205	(1)
Supporting More Than One User	205	(1)
Types of Logon	206	(1)
Windows Welcome Logon Method	206	(1)
Classic Logon Method	207	(1)
Logging On to Windows XP	207	(2)
Administrator	207	(1)
Guest	208	(1)
Naming Conventions	209	(1)
Managing Local User Accounts	210	(10)
User Accounts Applet	210	(5)
Local Users and Groups	215	(5)
Planning Groups and System Groups	220	(5)
Working with Groups You've Made	220	(2)
Working with Default Groups	222	(2)
Working with System Groups and Other Important Groups	224	(1)
Windows XP as a Domain Client	225	(6)
Adding a System as a Domain Client	225	(3)
Controlling a Domain Client	228	(1)
Access to Systems and Resources by a Domain Client	229	(1)
Group Types Assigned By a Domain Client	229	(1)
Active Directory Domain Containers	230	(1)
User Profiles	231	(14)
Local Profiles	233	(1)
Roaming Profiles	234	(1)
Application of Group Policies	234	(4)
Password Policy	238	(1)
Account Lockout Policy	239	(1)
Audit Policy	239	(1)
User Rights Assignment	240	(2)
Security Options	242	(3)
Group Policies	245	(1)
Troubleshooting Cached Credentials	246	(1)
Files and Settings Transfer Wizard	247	(2)
User State Migration Tool (USMT)	249	(1)
Chapter Summary	250	(1)
Key Terms	251	(1)
Review Questions	252	(3)
Case Projects	255	(2)
CHAPTER SIX Windows XP Security and Access Controls	257	(40)
The Windows XP Security Model	258	(4)
Logon Authentication	259	(1)
Resources as Objects	260	(2)
Access Control	262	(1)
Customizing the Logon Process	262	(1)
Disabling the Default Username	263	(7)
Adding a Security Warning Message	265	(2)
Changing the Shell	267	(1)
Disabling the Shutdown Button	268	(1)
Automating Logons	268	(1)
Automatic Account Lockout	269	(1)
Domain Security Concepts and Systems	270	(1)
Domain Security Overview	270	(1)
Kerberos and Authentication Services	270	(1)
Local Computer Policy	271	(10)
Computer Configuration	273	(4)
User Configuration	277	(2)
Security Configuration and Analysis Tool	279	(1)
Secedit	280	(1)
Auditing	281	(6)
Encrypting File System	287	(2)
Internet Security	289	(1)
Chapter Summary	289	(1)
Key Terms	290	(2)
Review Questions	292	(3)
Case Projects	295	(2)
CHAPTER SEVEN Windows XP Network Protocols	297	(68)
Windows XP Network Overview	298	(1)
Network Protocols Supported by Windows XP	299	(5)
TCP/IP	299	(4)
NWLink (IPX/SPX)	303	(1)
NetBEUI and DLC	304	(1)
Networking Under Windows XP	304	(5)
Wireless Networking	309	(1)
The Windows XP Network Bridge	310	(1)
Network Setup Wizard	311	(1)
Managing Bindings	311	(3)
TCP/IP Architecture	314	(14)
Internet Protocol	314	(3)
Transmission Control Protocol	317	(11)
TCP/IP Configuration	328	(5)
IPv6: Looking to the Future	333	(1)
Windows XP Remote Tools	333	(5)
Remote Assistance	333	(4)
Remote Desktop	337	(1)
Windows XP and NetWare Networks	338	(1)
NetWare Compatibility Components	339	(9)
NWLink	339	(3)
Client Service for NetWare	342	(1)
Bindery and NDS Support	343	(2)
Installing and Configuring Client Service for NetWare	345	(3)
Connecting to NetWare Resources	348	(2)
Choosing Appropriate NetWare Client Software	349	(1)
Interprocess Communication	350	(4)
IPC File System Mechanisms	351	(1)
IPC Programming Interfaces	351	(3)
Redirectors	354	(3)
Workstation Service	354	(1)
Server Service	355	(1)
Multiple Universal Naming Convention Provider	355	(1)
Universal Naming Convention Names	356	(1)
Multi-Provider Router	356	(1)
Chapter Summary	357	(1)
Key Terms	357	(4)
Review Questions	361	(3)
Case Projects	364	(1)
CHAPTER EIGHT Internetworking with Remote Access	365	(56)
Remote Access	366	(1)
Features of Remote Access in Windows XP	367	(3)
PPP Multilink	367	(1)
VPN Protocols	368	(1)
Restartable File Copy	368	(1)
Idle Disconnect	368	(1)
Autodial and Logon Dial	368	(1)
Client and Server Enhancements	369	(1)
Look and Feel	369	(1)
Callback Security	369	(1)
WAN Connectivity	369	(1)
Internet Network Access Protocols	370	(2)
PPP	370	(1)
PPTP	370	(1)
PPP-MP	371	(1)
SLIP	371	(1)
IPSec	372	(1)
Telephony Features	372	(1)
Remote Access Configuration	372	(28)
Installing Remote Access Hardware	374	(1)
Phone and Modem Options	374	(2)
Connecting to the Internet	376	(11)
Internet Connection Sharing	387	(1)
Internet Connection Firewall	388	(3)
Connecting to the Network at My Workplace	391	(4)
Setting Up an Advanced Connection	395	(5)
Alternate IP Configuration	400	(1)
Remote Access Security	401	(1)
Certificates	401	(3)
Internet Options Applet	404	(2)
Windows XP and the Internet	406	(6)
Internet Explorer	407	(1)
Outlook Express	407	(1)
FTP Client	408	(1)
Telnet Client	408	(1)
Internet Information Server	408	(4)
Order Prints Online	412	(1)
Client vs. Server-based Remote Access	412	(1)
Remote Access Troubleshooting	413	(1)
Chapter Summary	413	(1)
Key Terms	414	(1)
Review Questions	415	(4)
Case Projects	419	(2)
CHAPTER NINE Printing and Faxing	421	(42)
Windows XP Printing Terminology	422	(2)
Windows XP Print Subsystem Architecture	424	(5)
Graphical Device Interface	424	(1)
Printer Driver	425	(1)
Print Spooler	425	(4)
Printer Driver Software	429	(1)
Printing Across the Network	430	(1)
The Printing Process	430	(1)
Installing and Managing Printers	431	(5)
Creating a Local Printer	431	(2)
Connecting to a Remote Printer	433	(1)
Managing Print Jobs	433	(3)
Configuring a Printer	436	(10)
General Tab	436	(2)
Sharing Tab	438	(1)
Ports Tab	439	(1)
Advanced Tab	440	(2)
Color Management Tab	442	(1)
Security Tab	443	(2)
Device Settings Tab	445	(1)
Printers and the Web	446	(1)
Managing the Print Server	447	(2)
Troubleshooting Printing Problems	449	(2)
Troubleshooting Printing in General	449	(1)
Troubleshooting Network Printing	450	(1)
Stopping and Restarting the Print Spooler	451	(1)
Fax Support	451	(3)
Chapter Summary	454	(1)
Key Terms	455	(3)
Review Questions	458	(3)
Case Projects	461	(2)
CHAPTER TEN Performance Tuning	463	(48)
Establishing a Baseline	464	(1)
Monitoring and Performance Tuning	464	(15)
Task Manager	465	(4)
System Monitor	469	(2)
Realtime Monitoring	471	(8)
Logging and Using Logged Activity	479	(11)
Alerts	482	(3)
Event Viewer	485	(3)
Performance Options	488	(1)
Setting Application Priority	489	(1)
Performance Tuning in the System Applet	490	(5)
The Visual Effects Tab	491	(2)
The Advanced Tab	493	(2)
Recognizing and Handling Bottlenecks	495	(6)
Common Bottlenecks	496	(2)
Network Bottlenecks	498	(3)
Eight Ways to Boost Windows XP Professional Performance	501	(2)
Optimizing Performance for Mobile Windows XP Users	503	(1)
Chapter Summary	504	(1)
Key Terms	505	(1)
Review Questions	506	(3)
Case Projects	509	(2)
CHAPTER ELEVEN Windows XP Professional Application Support	511	(40)
Windows XP Professional System Architecture	512	(6)
Kernel Mode Versus User Mode	513	(1)
Processes and Threads	514	(2)
Environment Subsystems	516	(2)
The Win32 Subsystem	518	(1)
Win32 Applications	518	(3)
The Environment Subsystem	518	(1)
Multithreading	518	(1)
Memory Space	519	(1)
Input Message Queues	520	(1)
Base Priorities	520	(1)
DOS and the Virtual DOS Machine	521	(10)
VDM Components	522	(1)
Virtual Device Drivers	523	(1)
AUTOEXEC.BAT and CONFIG.SYS	524	(2)
Custom DOS Environments	526	(4)
Win16 Concepts and Applications	530	(1)
Win16-on-Win32 Components	531	(5)
Memory Space	532	(4)
Other Windows Application Management Facilities	536	(8)
Program Compatibility Wizard	536	(5)
Assigning and Publishing Applications on Windows XP Professional	541	(2)
Resolving DLL Conflicts in Windows XP	543	(1)
Chapter Summary	544	(1)
Key Terms	544	(3)
Review Questions	547	(2)
Case Projects	549	(2)
CHAPTER TWELVE Working with the Windows XP Registry	551	(30)
Windows Registry Overview	552	(3)
Important Registry Structures and Keys	555	(7)
HKEY_LOCAL_MACHINE	555	(4)
HKEY_CLASSES_ROOT	559	(1)
HKEY_CURRENT_CONFIG	560	(1)
HKEY_CURRENT_USER	560	(1)
HKEY_USERS	561	(1)
HKEY_DYN_DATA	562	(1)
Registry Editors	562	(3)
Registry Storage Files	565	(2)
Registry Fault Tolerance	567	(3)
Restoring the Registry	570	(3)
Protecting the Registry	573	(1)
Windows XP Professional Resource Kit Registry Tools	574	(1)
Chapter Summary	574	(1)
Key Terms	575	(2)
Review Questions	577	(3)
Case Projects	580	(1)
CHAPTER THIRTEEN Booting Windows XP	581	(28)
Windows XP Boot Phase	582	(6)
Power-on Self Test	582	(1)
Initial Startup	583	(2)
Boot Loader	585	(2)
Selecting the Operating System	587	(1)
Detecting Hardware	588	(1)
Selecting a Configuration	588	(1)
Troubleshooting and Advanced Startup Options	588	(4)
Boot Configuration and Selecting an Operating System	592	(3)
[boot loader]	592	(1)
[operating systems]	593	(1)
Advanced RISC Computing Pathnames	594	(1)
Editing Boot.ini	595	(3)
Using Control Panel	595	(2)
Using a Text Editor	597	(1)
Windows XP Load Phase	598	(3)
Loading the Kernel	598	(1)
Initializing the Kernel	599	(1)
Services Load	600	(1)
Windows XP System Startup	600	(1)
Logging On	601	(1)
Multiple-boot Systems	601	(2)
Multiple Windows Operating Systems	602	(1)
Multiple Installation Order	602	(1)
Chapter Summary	603	(1)
Key Terms	603	(2)
Review Questions	605	(3)
Case Projects	608	(1)
CHAPTER FOURTEEN Windows XP Professional Fault Tolerance	609	(26)
Microsoft IntelliMirror	610	(1)
Data Backup and Data Management	610	(4)
PC Configuration Recovery	613	(1)
Application Installation and Repair	613	(1)
Microsoft Backup Utility	614	(6)
Preventive Maintenance	620	(3)
Device Driver Rollback	620	(1)
Windows File Protection	621	(1)
Automatic Updates and Windows Update	621	(1)
Desktop Cleanup Wizard	622	(1)
Hibernate vs. Standby	622	(1)
Repairing Windows XP Professional	623	(6)
System Restore	623	(1)
Emergency Repair Process	624	(1)
Recovery Console	625	(3)
Remote OS Installation	628	(1)
Chapter Summary	629	(1)
Key Terms	630	(1)
Review Questions	631	(3)
Case Projects	634	(1)
CHAPTER FIFTEEN Troubleshooting Windows XP	635	(40)
General Principles of Troubleshooting	636	(5)
Collect Information	636	(3)
Use Common Sense Troubleshooting Guidelines	639	(2)
Troubleshooting Tools	641	(7)
Event Viewer	641	(2)
Computer Management Tool	643	(3)
Troubleshooting Wizards	646	(2)
Troubleshooting Installation Problems	648	(2)
Troubleshooting Printer Problems	650	(3)
Troubleshooting RAS Problems	653	(3)
Troubleshooting Network Problems	656	(1)
Troubleshooting Disk Problems	657	(1)
Miscellaneous Troubleshooting Issues	657	(6)
Permissions Problems	658	(3)
Master Boot Record Problems	661	(1)
Using the Dr. Watson Debugger	661	(2)
Applying Service Packs and Hot Fixes	663	(3)
Microsoft Troubleshooting References	666	(1)
Chapter Summary	667	(1)
Key Terms	668	(1)
Review Questions	668	(4)
Case Projects	672	(3)
APPENDIX A Exam Objectives Tracking for MCSE Certification Exam #70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional	675	(8)
Installing Windows XP Professional	676	(1)
Implementing and Conducting Administration of Resources	676	(1)
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers	677	(1)
Monitoring and Optimizing System Performance and Reliability	678	(1)
Configuring and Troubleshooting the Desktop Environment	679	(1)
Implementing, Managing, and Troubleshooting Network Protocols and Services	680	(1)
Configuring, Managing, and Troubleshooting Security	680	(3)
APPENDIX B Detailed Lab Setup Guide	683	(6)
Hardware	684	(1)
Software	684	(1)
Setup Instructions	685	(4)
APPENDIX C Expanded Chapter Summaries	689	(36)
PRACTICE EXAM	725	(10)
GLOSSARY	735	(18)
INDEX	753