Achieving Safe and Reliable Healthcare : Strategies and Solutions

by Leonard, Michael Steven

• ISBN13: 9781567932270
• ISBN10: 1567932274
• Edition: 1st
• Format: Paperback
• Copyright: 2004-08-01
• Publisher: HEALTH ADMINISTRATION PRESS/ACHE

Summary

Healthcare organizations have an epidemic on their hands: Medical error is causing as many as 98,000 deaths a year in the nation's hospitals. And these failures are not due to unqualified clinicians or the lack of technology - instead, evidence indicates that at least 80 percent of medical error is system derived, meaning that system flaws are setting good people up to fail.
Achieving Safe and Reliable Healthcare: Strategies and Solutions provides healthcare leaders with a blueprint for building and supporting a culture of patient safety. It includes contributions from experts who have created comprehensive and successful patient safety programs in their organizations.

Table of Contents

Foreword	p. vii
A Framework for Safe and Reliable Healthcare	p. 1
Introduction	p. 3
Focusing on High Reliability	p. 15
Components of a Safety Environment	p. 35
The Human Factor: Effective Teamwork and Communication in Patient Strategy	p. 37
Effective Clinical Systems	p. 65
Involving the Patient in Safety Efforts	p. 81
Communicating About Episodes of Harm to Patients	p. 93
Establishing a Culture of Safety	p. 113
Measurement: Assessing a Safety Culture	p. 115
Accountability: Defining the Rules	p. 129
Adverse-Event and Potential-Event Reporting Systems	p. 139
Patient Safety Leadership WalkRounds	p. 153
Analytical Tools	p. 163
Putting Theory into Practice	p. 187
Conducting a Patient Safety Project	p. 189
About the Authors	p. 203
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