Administrative Procedures for Medical Assisting with Student CD & Bind-in Card

by Ramutkowski, Barbara; Booth, Kathryn; Pugh, Donna; Thomson, Sharion; Whicker, Leesa

• ISBN13: 9780072974508
• ISBN10: 0072974508
• Edition: 2nd
• Format: Nonspecific Binding
• Copyright: 2004-07-02
• Publisher: Career Education

Summary

Administrative Procedures for Medical Assisting, 2nd editionaddresses the most current competencies for CMA certification, CPR procedures, coding and insurance billing requirements, HIPAA regulations, and OSHA guidelines. It retains its thorough coverage of procedures. It trains students on medical office administrative procedures and equipment, infection control, and much more.

Table of Contents

Part One Introduction to Medical Assisting

Section 1 Foundations and Principles

1 The Profession of Medical Assisting

2 Types of Medical Practice

3 Legal and Ethical Issues in Medical Practice, Including HIPAA

4 Communication With Patients, Families, and Coworkers

Part Two Administrative Medical Assisting

Section 1 Office Work

5 Using and Maintaining Office Equipment

6 Using Computers in the Office

7 Managing Correspondence and Mail

8 Managing Office Supplies

9 Maintaining Patient Records

10 Managing the Office Medical Records

Section 2 Interacting With Patients

11 Telephone Techniques

12 Scheduling Appointments and Maintaining the Physician's Schedule

13 Patient Reception Area

14 Patient Education

Section 3 Financial Responsibilities

15 Processing Health-Care Claims

16 Medical Coding

17 Patient Billing and Collections

18 Accounting for the Medical Office

Appendix I Medical Assistant Role Delineation Chart

Appendix II Prefixes and Suffixes Commonly Used in Medical Terms

Appendix III Latin and Greek Equivalents Commonly Used in Medical Terms

Appendix IV Abbreviations Commonly Used in Medical Notations

Appendix V Symbols Commonly Used in Medical Notations

Appendix VI Professional Organizations and Agencies