did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9780762303717

Advances in Library Administration and Organization

by
  • ISBN13:

    9780762303717

  • ISBN10:

    0762303719

  • Format: Hardcover
  • Copyright: 1997-11-01
  • Publisher: Jai

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Write a Review Icon Write a Review
List Price: $150.99 Save up to $55.87
  • Rent Book $95.12
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE
    USUALLY SHIPS IN 3-5 BUSINESS DAYS
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

Supplemental Materials

What is included with this book?

Table of Contents

INTRODUCTION vii
Delmus E. Williams
MEASURING SERVICE QUALITY IN LIBRARIES
1(34)
Marilyn Domas White
CLARITY, CONSISTENCY, AND CURRENCY: A REPORT ON THE OHIO "MEASURING LIBRARY SERVICES" PROJECT
35(28)
Connie Van Fleet
Fraces Haley
CUSTOMER SERVICE TRAINING IN OHIO ACADEMIC LIBRARIES
63(40)
Elizabeth L. Plummer
PROFESSIONALS WITHOUT DEGREES: RURAL LIBRARIANS DEFINING THEMSELVES
103(62)
Mary C. Bushing
MANAGING IN THE INFORMATION AGE: NEW RULES FOR A NEW REALITY
165(22)
Ray McBeth
CASE STUDY OBSERVATIONS ON THE IMPACT OF COMPUTER TECHNOLOGY ON ORGANIZATION STRUCTURE IN COLLEGE LIBRARIES
187(14)
Edward J. O'Hara
LIBRARIES IN SPLIT POSITIONS WITH BOTH TECHNICAL AND PUBLIC SERVICES RESPONSIBILITIES: THE UNIVERSITY OF ARIZONA LIBRARY EXPERIENCE
201(26)
Christine E. Kollen
Nancy R. Simons
Jennalyn W. Tellman
MEASURING THE EFFECTS OF CHANGE IN A LIBRARY WORK ENVIRONMENT FOLLOWING A CLIENT-FOCUSED REENGINEERING EFFORT
227(22)
Kathleen M. Webb
Kerrie Moore
A CONTINGENCY APPROACH TO EXPLORE THE RELATIONSHIPS AMONG STRUCTURE, TECHNOLOGY, AND PERFORMANCE IN ACADEMIC LIBRARY DEPARTMENTS
249(70)
Hweifen Weng
ABOUT THE CONTRIBUTORS 319(4)
INDEX 323

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program