Agile User Experience Design

by Brown

• ISBN13: 9780124159532
• ISBN10: 0124159532
• Format: Paperback
• Copyright: 2012-11-02
• Publisher: Elsevier Science

Summary

Being able to fit design into the Agile software development processes is an important skill in today's market. There are many ways for a UX team to succeed (and fail) at being Agile. This book provides you with the tools you need to determine what Agile UX means for you. It includes practical examples and case studies, as well as real-life factors to consider while navigating the Agile UX waters. You'll learn about what contributes to your team's success, and which factors to consider when determining the best path for getting there. After reading this book, you'll have the knowledge to improve your software and product development with Agile processes quickly and easily. Includes hands on, real-world examples to illustrate the successes and common pitfalls of Agile UX Introduces practical techniques that can be used on your next project Details how to incorporate user experience design into your company's agile software/product process

Author Biography

Diana DeMarco Brown has been a user experience designer for over a decade.

Table of Contents

Introduction	p. xi
Acknowledgment	p. xii
About the Author	p. xiii
Introduction to Agile	p. 1
Introduction	p. 2
Agile Values + UX	p. 4
Agile Principles + UX	p. 9
Common Methods	p. 20
Common Terms	p. 28
Case Study-Jeff Gothelf, TheLadders.com	p. 36
Summary	p. 38
Agile Methods + UX = Agile UX	p. 39
Introduction	p. 39
Fitting a UX Peg Into an Agile-Shaped Hole	p. 42
The UX Work	p. 48
Case Study-Catherine Robson, Seachange International	p. 66
Summary	p. 68
Case Studies	p. 71
Introduction	p. 72
Suzanne O'Kelly, AppNexus	p. 72
Thyra Rauch, IBM	p. 77
Archie Miller, Snagaiob.com	p. 79
Carol Smith, Perficient	p. 83
Kayla Block, PAR Springer Miller	p. 87
Anonymous 1, at an Enterprise Software Company	p. 92
Christina York, ITHAKA	p. 94
Anonymous 2, a Large Desktop Software Company	p. 99
Austin Govella, Avanande	p. 104
Josh O'Connor, National Council for the Blind, Ireland	p. 109
Adrian Howard, Quietstars	p. 110
Elisa Miller, Senior User Experience Engineer GE Healthcare	p. 112
Summary	p. 118
Common Success Factors	p. 121
Introduction	p. 121
Project Over Process	p. 124
Team Dynamics	p. 127
Communication	p. 129
Define the Big Picture	p. 133
Training	p. 134
Adapt and Evolve	p. 139
Case Study-Sarah Kahn, Adzerk	p. 140
Case Study-Anonymous 3, a Company Specializing in Direct Marketing Products	p. 143
Summary	p. 146
Frequently Asked Questions	p. 147
Introduction	p. 147
Should we Even be Agile?	p. 148
How Long Should Sprints Be?	p. 150
What Deliverables Should UX Produce?	p. 151
How Should the UX Team Fit in With the Development Sprints?	p. 153
How do you Get Developers to Talk About the Design of One Thing While They are Busy Implementing Another?	p. 155
What if UX Team Members Have to Support More Than One Project?	p. 155
How do we Fit User Research Into the Sprint Cycle?	p. 156
What if the Team Claims to be Agile, but Agile Values are Nowhere to be Seen?	p. 157
What if the Team is not Colocated?	p. 158
What do i do When Someone Uses "That's not Agile" As a Reason not to do Something?	p. 158
How Does the UX Team Plan and Research for the Next Release?	p. 159
How do you Manage Internal Stakeholders?	p. 160
Summary	p. 160
Using Agile Concepts for UX Teams	p. 163
Introduction	p. 163
Creating a User Experience Backlog	p. 164
Recurring User Testing	p. 165
Breaking the Work in to Smaller Pieces	p. 165
Constant Feedback and Iteration	p. 166
Referring Events and Rituals	p. 166
No Design Divas or Heroes	p. 167
Focusing on Communication Over Documentation	p. 168
Thinking and Communicating in Terms of User Stories	p. 169
Defining Acceptance Criteria	p. 169
Using Less Up-Front Design	p. 170
Summary	p. 170
Index	p. 173
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