Alpha Teach Yourself Management Skills in 24 Hours

by Buhler, Patricia

• ISBN13: 9780028641430
• ISBN10: 0028641434
• Format: Paperback
• Copyright: 2001-06-01
• Publisher: DK Publishing, Inc.

Summary

One of the biggest challenges a person faces in their career is becoming a manager. Not only must managers lead people, but they must motivate, organize and innovate. They must also be able to read financial statements, organize teams, develop strategy, resolve disputes and understand organizational culture. Prentice Hall Teach Yourself in 24 Hours offers new managers guidance in a well-organized, structured approach. Covering everything from negotiation and project management to interviews and performance appraisals, this book offers 24 straightforward chapters-- each of which can be read and studied in about an hour.

Author Biography

Patricia Buhler is an adjunct professor at Goldey-Beacom College and a consultant with Buhler Business Consultants specializing in management issues.

She is a contributing editor for Supervision magazine, writing a bi-monthly column titled "Managing in the New Millennium."

She has been working in or with business for over 25 years. Author of over 100 published articles, she has also delivered numerous seminars across a wide variety of management topics.

She holds a doctorate in business administration and an MBA in management. Dr. Buhler received the Excellence in Teaching Award, twice received the Goldey-Beacom College Marketing-Management Role Model Award, was acknowledged for her outstanding contribution to consulting in the International Who's Who of Professional and Business Women 2000, and was named to Who's Who Among America's Teachers in 1999.

Dr. Buhler has also been active in her community. She works with her local Chamber of Commerce and has served on the boards of local colleges, assisting in the development of business curriculum offerings.

Dr. Buhler resides with her husband, daughter, and son in Newark, Delaware.

Table of Contents

Introduction	xvii
PART I An Introduction to Management	1	(64)
What Is Management?	3	(16)
Management in the New Workplace	19	(16)
The Global Environment	35	(14)
Managerial Decision-Making	49	(16)
PART II Getting Started on the Basics of Management	65	(76)
Financials	67	(16)
Project Management	83	(16)
The Basics of Process Development	99	(14)
Relationship Management	113	(16)
Managing Conflict	129	(12)
PART III Managing People Effectively	141	(84)
Managing People	143	(14)
Motivation	157	(14)
Managing Performance	171	(14)
Career Development: Your Responsibility	185	(14)
Groups	199	(14)
Teamwork	213	(12)
PART IV Business as an Organization	225	(72)
Organizational and Structural Design	227	(14)
Organizational Culture	241	(16)
Organizational Politics and Power	257	(14)
The New Leadership	271	(14)
Organizational Communication	285	(12)
PART V Special Management Challenges	297	(72)
Stress	299	(14)
Facilitating Meetings	313	(12)
Interviewing	325	(14)
Gaining an Edge: Business Etiquette	339	(30)
Appendixes
Appendix A Twenty-Minute Recap	353	(6)
Appendix B Glossary and Recommended Readings	359	(6)
Appendix C Answers to Hour's Up Quizzes	365	(4)
Index	369