Outlined here are key steps and five different approaches to dealing with moral issues and helping to resolve ethical dilemmas.
William Sauser gives an eight-point action list for establishing a strong ethical culture as well as provides a decision checklist when ethical dilemmas loom.
James O’Toole defines and applies some of Aristotles principles to the ethics of leadership.
Erline Belton discusses why the importance of running an organization based on truth requires the taking of personal risks and time.
In making ethical decisions, Charles Kern advocates letting virtuous values guide one’s judgements while being aware of the mental games that can undermine ethical decision making.
In this Business Ethics journal, Karen McNichol provides a list of some of the best Web sites on corporate social responsibility. They are listed with addresses in this article.
Sharon Walsh relates the difficulty in putting in place a screening policy for new faculty hires.
This article reveals ways auditors can help deter bribery and kickbacks.
The authors explain the threats of information security that keep the experts up at night—and what business and consumers can do to protect themselves.
Retaliation against a person who complains of sexual harassment—or any other type of discrimination—is itself a new form of employment discrimination.
Robert Grossman examines how the Age Discrimination in Employment Act (ADEA) is credited with helping many blatant forms of age discrimination in employment.
Linda Tischler investigates why there are still so few women at the top when the managerial pipeline is stuffed with capable, talented female candidates for senior positions.
Forty years after sex discrimination became illegal, a huge gap in pay and promotion still remains. Now, Betsy Morris describes how angry women are suing their employers—and winning.
Getting fired during one’s peak earning years has always been scary. John Helyar considers why today this is even worse than it was in the past.
The article reflects that many high-tech workers have lost jobs to low-wage countries because of outsourcing.
Sharie Brown describes how whistleblowers can help a company resolve problems before they become front-page fodder.
A case is presented where saying “no” to the scam was easy, but deciding whether to report it was considerably harder.
James Hyatt reveals that there has been a recent mushrooming attention to business ethics and the seeking of consultants to help companies as they struggle to cope with the complexities of Sarbanes-Oxley legislation, passed in 2002 in the wake of financial scandals.
Derek Bok poses some thoughtful and challenging questions in this article: Just how far have individual sponsors gone in seeking to use higher-education institutions and professors for their own commercial ends? How willing have universities been to accept money at the cost of compromising values central to the academic enterprise?
Doug Wallace provides a classic case from Business Ethics about an ethical dilemma that comes about on a company’s new hotline.
The parable presented in this reading has significance for managers as they encounter ethical dilemmas that involve merging the individual ethic (personal values) and the corporate ethic (organizational values) to make the best decisions within the corporate culture. Bowen McCoy stresses the importance of management’s agreeing on a process for dealing with dilemmas and conflicts of interest.
Corporate citizenship represents a diffuse concept for many. However, according to A.J. Vogl, it generally speaks to companies voluntarily adopting a triple bottom line, one that takes into account social, economic, and environmental considerations as well as financial results.
The authors scrutinize the significance of companies that are cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace.
Women approach management and leadership differently than men, emphasizing relationship-building and attentiveness to employee needs, both of which focus a team on common goals.
Peter Coy delineates that the next generation of older Americans is likely to make a much bigger contribution to the economy than many of today’s forecasts predict.
Marcia Angell examines the pharmaceutical industry and gives evidence concerning why it is due for fundamental reform.
Ryan Chittum investigates the new attention given to eminent domain—the government’s power to force a landowner to sell property at what is considered to be a fair price.
State lawmakers nationwide are considering bans on the sale or rental to violent video games, but the industry contends such efforts to censorship.
Thomas Donaldson believes that even the best-informed, best-intentioned executives must rethink their assumptions about business practices in foreign settings.
Archie Carroll elucidates why global business ethics will demand cutting-edge thinking and practice as companies strive to expand their products, services, sales, and operations throughout the world.
The global counterfeit business, according to Frederik Balfour, is out of control, targeting everything from computer chips to life-saving medicines.
Andrew Singer discusses why a number of companies have discovered how difficult it is to do well by doing good. Some question whether ethical behavior makes any economic sense at all.
Philip Kotler believes that marketers should be proud of their field since they have encouraged and promoted the development of many products and services that have benefited people worldwide.
Direct-to-consumer (DTC) advertising of prescription drugs in its varied forms—is widely used throughout the United States. Carol Rados scrutinizes the educational and promotional effect these ads can have on consumers.
Thomas Hemphill critically evaluates if Wal-Mart is a good corporate citizen or bad influence.
Lynn Sharp Paine advocates the idea that by supporting ethically sound behavior, managers can strengthen the relationships and reputations that their companies depend on.
The article wrestles with the key question: How do you equip salespeople to deal with ethical dilemmas?
The growing mature market is an attractive target for unscrupulous salespeople, who take advantage of seniors’ supposed vulnerability in closing a deal. But beware, warns Jennifer Gilbert, if salespeople are selling unethically, the cost ultimately will outweigh the benefit.
Patagonia’s founder and chairman, Yvon Chouinard, is now facing what could be his biggest challenge: convincing corporate America that environmental awareness can be a profitable model.
John Boatright asserts that the high-profile scandals at Enron, WorldCom, Global Crossing, and Tyco, among others, combined with the spectacular dissolution of the accounting firm Arthur Andersen, are more than business failures. Top executives and their advisers also failed to fulfill their basic fiduciary duties to serve the interests of shareholders and the public.
In an excerpt from Dana Telford and Adrian Gostick’s new book, Integrity Works, they present a look at business leader Warren Buffett’s practice of hiring people based on their integrity.
Recent corporate scandals, according to Saul Gellerman, prove that the lessons of previous scandals have not been learned. Instead of focusing on the real cause: pressures that push management to test the boundaries of the permissible, most companies would rather blame rogue employees and pundits would blame business schools.
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