Applications of Cognitive Work Analysis

by Roth; Emilie M.

• ISBN13: 9780805861518
• ISBN10: 0805861513
• eBook ISBN(s): 9781040212523
• Edition: 1st
• Format: Hardcover
• Copyright: 2008-10-29
• Publisher: CRC Press

Summary

Despite continued interest in Cognitive Work Analysis (CWA) there is no up-to-date book in the area and none which comprehensively documents the use of these methods in real world applications. This is a critical shortcoming as more cognitive engineers and human factors professionals seek to use CWA methods in their own work. This book demonstrates how these often complicated methods can be applied in complex, real-world design contexts, subject to constraints of cost, time, and information. It shows how, when, and where CWA techniques can be integrated into the systems engineering design process and provides concrete evidence for the value that the CWA approach provides.

Table of Contents

Acknowledgments	p. ix
Editors	p. xi
Contributors	p. xiii
Advances in the Application of Cognitive Work Analysis	p. 1
From Work Domains to Worker Competencies: A Five-Phase CWA	p. 15
Work Domain Analysis Using the Abstraction Hierarchy: Two Contrasting Cases	p. 49
Beyond the Design of Ecological Interfaces: Applications of Work Domain Analysis and Control Task Analysis to the Evaluation of Design Proposals, Team Design, and Training	p. 69
Control Task Analysis: Methodologies for Eliciting and Applying Decision Ladder Models for Command and Control	p. 95
Understanding Cognitive Strategies for Shared Situation Awareness across a Distributed System: An Example of Strategies Analysis	p. 129
A Cognitive Work Analysis of Cardiac Care Nurses Performing Teletriage	p. 149
Methods for the Analysis of Social and Organizational Aspects of the Work Domain	p. 175
Task Analysis and Cognitive Work Analysis: Requirements for Worker Competencies and Beyond	p. 229
Pragmatic Use of Cognitive Work Analysis in System Design: Extending Current Thinking by Adapting the Mapping Principle	p. 249
Integrated Constraint Evaluation: A Framework for Continuous Work Analysis	p. 275
On an Ontological Foundation for Work Domain Analysis	p. 301
The Theoretical Foundation of Cognitive Work Analysis	p. 321
Author Index	p. 357
Subject Index	p. 365
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