Applications in Human Resource Management Cases, Exercises, and Skill Builders

by Nkomo, Stella M.; Fottler, Myron D.; McAfee, R. Bruce

• ISBN13: 9780324200812
• ISBN10: 0324200811
• Additional ISBN(s): 9780324007114, 9780324421422
• Edition: 5th
• Format: Paperback
• Copyright: 2004-01-05
• Publisher: South-Western College Pub
• More Book Details
• Purchase Benefits

Summary

Applications in Human Resource Management is a single source of cases, exercises, incidents, and skill builders to supplement introductory human resource management courses. These materials offer a fresh approach based on dynamic, real-life organizational events confronting both human resource managers and line managers. The cases are based on "real" events that have taken place in organizations and the exercises and skill builders are intended to give learners the hands-on skills they will need in facing the challenges of today's workplace.

Table of Contents

A Model for Analyzing Cases in Human Resources Management	xiii
Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues	1	(92)
The HRM Function/Environment
1. Case The New Director of Human Resources	3	(7)
2. Case The Human Resource Function of Harrison Brothers Corporation	10	(5)
3. Exercise The Linkage between Human Resource Practices and Competitive Advantage	15	(2)
4. Exercise Human Resource Challenges During Mergers	17	(3)
5. Exercise Scanning the Contemporary Work Environment	20	(1)
6. Exercise Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs	21	(5)
7. Skill Builder Reference Materials for Human Resource Management	26	(2)
8. Skill Builder Using Internet Search Engines to Conduct HR Research	28	(1)
International and Diversity Issues
9. Case Managing Diversity: Johnson Chemical International	29	(8)
10. Incident Too Much Diversity?	37	(1)
11. Case African Gold, Inc. Ethics and AIDS in the Workplace	38	(2)
12. Case Selecting a Manager for a Nigerian Facility	40	(2)
13. Case Fred Bailey: An Innocent Abroad	42	(4)
14. Incident The Cultural Diversity Training Program	46	(2)
15. Skill Builder Going International	48	(2)
The Legal and Regulatory Environment
16. Case The Storage Room Massage: A Case of Sexual Harassment?	50	(7)
17. Case Analyzing Promotion Data: Applying the 80% Rule	57	(4)
18. Case Blowing the Whistle: Questionable Accounting Practices at Glen fair Electronics	61	(2)
19. Exercise The Older Worker	63	(2)
20. Exercise Is This Unlawful Discrimination?	65	(5)
21. Exercise What Is Sexual Harassment?	70	(3)
22. Exercise Understanding the Americans with Disabilities Act	73	(2)
23. Exercise Group Debate Project	75	(4)
24. Incident Giving Up Seniority to Accommodate Disabled Colleague	79	(1)
25. Incident The Employee with AIDS	80	(1)
26. Incident "Beautyism" in the Workplace	81	(2)
27. Skill Builder Data Analysis for Affirmative Action Plans	83	(10)
Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection
28. Case Employee Layoffs at St. Mary's Hospital	93	(3)
29. Case Strategic Human Resource Management	96	(3)
30. Case The Bank Merger	99	(7)
31. Exercise Which Employee Should Be Terminated?	106	(3)
32. Case The Alternative Work Schedule	109	(2)
33. Exercise Outsourcing Human Resource Management Functions	111	(4)
34. Exercise Writing Job Descriptions	115	(3)
35. Exercise Work and Family Issues	118	(9)
36. Skill Builder Human Resource Forecasting Assignment	127	(3)
37. Skill Builder From Welfare to Work	130	(3)
38. Skill Builder Phased Retirement Options	133	(3)
Recruiting and Selection
39. Case Recruiting Recreational Vehicle Surveyors	136	(3)
40. Case Selecting Patient Escorts	139	(3)
41. Case A Solution for Adverse Impact	142	(5)
42. Exercise Evaluating the Recruiting Function	147	(5)
43. Exercise Selection Decisions	152	(10)
44. Exercise Selection Interview Role Play	162	(4)
45. Exercise Which Selection Procedure Is Most Effective?	166	(1)
46. Incident The Ethical Selection Dilemma at Integrity Motors	167	(2)
47. Incident The Exit Interviews	169	(1)
48. Incident Nepotism	170	(1)
49. Skill Builder Evaluating Job Application Forms	171	(2)
50. Skill Builder Staffing for a Telecommuting job	173	(4)
Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal Orientation/Training/Career Development
51. Case Career Development at Electronic Applications	177	(2)
52. Case The Safety Training Program	179	(2)
53. Case Tue Mentoring Problem at Walnut Insurance	181	(3)
54. Exercise Conducting a Training Needs Assessment	184	(3)
55. Exercise Design and Evaluation of Training Programs	187	(6)
56. Exercise On-the-Job Training	193	(2)
57. Incident The Orientation Problem	195	(2)
58. Skill Builder Identifying Training Needs Through Task Analysis	197	(2)
Performance Appraisal
59. Exercise EvalSim-A Performance Evaluation Exercise	199	(6)
60. Exercise Performance Appraisal Interview Role Play	205	(3)
61. Exercise Debate: Which Performance Appraisal Format Is Most Effective?	208	(1)
62. Exercise Ethical Performance Appraisal Issues	209	(6)
Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health
63. Case The Overpaid Bank Tellers	215	(3)
64. Case Rewarding Volunteers	218	(4)
65. Case Managing Nonmonetary Compensation	222	(3)
66. Case Controlling Employee Benefit Costs	225	(3)
67. Case Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores	228	(3)
68. Exercise Allocating Merit Raises	231	(3)
69. Exercise Flexible Benefits Plan Choices	234	(4)
70. Exercise Executive Perks	238	(2)
71. Exercise WageSim A Compensation Administration Exercise	240	(6)
72. Exercise Ethical Compensation Dilemmas	246	(4)
73. Exercise Developing Bioterrorism Policies and Procedures	250	(3)
74. Exercise Safety and Health Programs	253	(1)
75. Incident The Safety Problem	254	(1)
76. Incident Retiree Health and Pension Benefits	255	(1)
77. Incident Merit increases	256	(2)
78. Incident The Medical Leave Problem	258	(2)
79. Incident The Educational Leave Problem	260	(2)
80. Incident The Lost Vacation Days	262	(2)
81. Skill Builder Applying the FLSA-Is Tis Job Exempt?	264	(5)
82. Skill Builder Developing a Wage Structure	269
Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining Motivation and Discipline
83. Case The Broken Employment Contract?	275	(4)
84. Case The Drug Testing Problem at Standard Chemical	279	(5)
85. Case Violence at Work: Westside Health Systems	284	(8)
86. Case Surfing the Internet on Company Time	292	(2)
87. Incident Can We Wear an Earring at Work?	294	(1)
88. Incident Spiked Milk	295	(2)
89. Incident Motivating and Maintaining Morale During Downsizing	297	(1)
90. Incident The Awards Dinner	298	(2)
91. Incident "She's Just a Temp"	300	(1)
92. Incident Alan Garfield	301	(1)
93. Incident Caught in the Act	302	(1)
94. Skill Builder Writing/Developing Employee Discipline Policies	303	(1)
Labor Relations, Collective Bargaining, and Contract Administration
95. Case Union Organizing at SGA Industries	304	(5)
96. Case The Frustrated Quality Circle Team	309	(2)
97. Case The Give Back: A Case of Union Busting	311	(2)
98. Exercise Collective Bargaining Role Play--Bush Corporation	313	(6)
99. Exercise Applying the NLR4	319	(2)
100. Exercise Labor Arbitration	321	(3)
101. Skill Builder Employee Communications During Union Campaigns	324
Part 6 Human Resource Audits/Term Assignments
102. Term Project Human Resource System Evaluation	327	(7)
103. Term Project Human Resource Manager Interview	334