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| Appraisal today | p. 1 |
| Deciding on the aims of appraisal | p. 5 |
| The content of appraisal | p. 13 |
| Appraisal as an element in performance management | p. 37 |
| Designing appraisal systems, and the use of IT | p. 49 |
| Multi-level, multi-source feedback systems | p. 68 |
| Best practice and current trends in multi-source feedback | p. 86 |
| Training, and the implementation of appraisal | p. 98 |
| Monitoring and maintenance | p. 117 |
| Appraising, identifying and developing potential | p. 131 |
| Appraisal with professionals, and in the public sector | p. 157 |
| Cultural challenges in applying performance appraisal | p. 172 |
| Appraisal: The way ahead | p. 182 |
| Example of appraisal scheme documentation | p. 189 |
| Attitude measures | p. 198 |
| References | p. 199 |
| Index | p. 210 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
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