The Art of Helping

by Carkhuff, Robert R.

• ISBN13: 9781599961798
• ISBN10: 1599961792
• Edition: 9th
• Format: Paperback
• Copyright: 2009-08-01
• Publisher: Human Resource Development

Summary

This is the ninth edition of the Art of Helping. More than 500,000 copies have been sold over three decades. Literally, millions of people have been trained in helping skills. Many more have been recipients of these skills. The effects upon hundreds of thousand of these recipients have been researched. The results are in: skills acquisition and use are spectacularly powerful. This book explains the essential interpersonal skills needed by professional and lay counselors, teachers, business managers, parents, everyone. All in an easy to understand manner.

Table of Contents

About the Author	p. vii
Dedication	p. ix
Prologue	p. xi
Acknowledgements	p. xv
Introduction	p. 1
Helping as a Way of Life	p. 5
For Better or Worse	p. 8
The Helping Process	p. 13
The Helpee's Contribution-Intrapersonal Processing	p. 17
Involvement in Processing	p. 19
Exploring Human Experiences	p. 20
Understanding Human Goals	p. 21
Acting upon Programs	p. 22
Feedbacking Information	p. 23
Summary	p. 24
The Helper's Contribution-Interpersonal Processing	p. 25
Attending to Facilitate Involvement	p. 27
Responding to Facilitate Exploring	p. 29
Personalizing to Facilitate Understanding	p. 31
Initiating to Facilitate Acting	p. 33
Facilitating Feedback	p. 35
Summary	p. 37
Helping Skills	p. 39
Attending-Involving the Helpee	p. 43
Preparing for Attending	p. 48
Attending Personally	p. 52
Observing	p. 59
Listening	p. 67
Summary	p. 75
Responding-Facilitating Exploring	p. 83
Responding to Content	p. 88
Responding to Feeling	p. 92
Responding to Meaning	p. 105
Summary	p. 112
Personalizing-Facilitating Understanding	p. 119
Interchangeable Base	p. 125
Personalizing Meaning	p. 127
Personalizing Problems	p. 133
Personalizing HRD Problems	p. 139
Personalizing Goals	p. 144
Personalizing HRD Goals	p. 150
Personalizing Decision Making	p. 154
Summary	p. 161
Initiating-Facilitating Acting	p. 169
Defining Goals	p. 174
Developing Programs	p. 178
Developing Schedules	p. 183
Developing Reinforcements	p. 187
Preparing to Implement Steps	p. 191
Planning Check Steps	p. 195
Summary	p. 199
Summary	p. 211
Recycling the Helping Process	p. 215
Recycling Attending	p. 224
Recycling Responding	p. 225
Recycling Personalizing	p. 226
Recycling Initiating	p. 227
Summary	p. 228
Epilogue	p. 239
Appendices	p. 243
Feeling Word List	p. 245
HCD Levels of Functioning	p. 247
The Carkhuff Helping Model	p. 249
References	p. 279
Index	p. 295
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