Asian Leadership What Works

by Ulrich, Dave; Sutton, Robert

• ISBN13: 9780071084307
• ISBN10: 0071084304
• Edition: 1st
• Format: Paperback
• Copyright: 2010-09-24
• Publisher: McGraw-Hill Singapore - Professional

Summary

Following the publication of Leadership in Asia: Challenges and Opportunities,the Singapore Ministry of Manpower convened a Third Executive Roundtable in 2010 to examine the various challenges confronting leadership renewal in the Asian business context, especially in the aftermath of the global financial meltdown and economic downturn of 2009. The intensive session, spread over two days, threw up illuminating examples and astute observations on the subject, which were peppered with thoughtful anecdotes and penetrating truths that will titillate the reader. Involving corporate CEOs, Chief Human Resource Officers and leadership thought leaders, the leadership focus group identified four important questions that Asian leaders must address in order to succeed at the highest level: Where are we going? How do we get there? What is work like when we get there? Who stays and who goes? With these on their minds, they set about to pinpoint eight success factors and action domains that are crucial in leaders to enable them tonavigate around the pitfalls of being a leader and a change agent in the organisations they lead. These are: Creating customer-centric actions Implementing strategy Getting past the past Governing through decision making Inspiring collective meaning making Capitalising on capability Developing careers Generating leaders Edited by eminent leadership gurus Dave Ulrich and Robert Sutton, this book describes the valuable insights and lessons gleaned from individual leaders and the organisations they lead. A useful reference for potential leaders, corporate honchos and management experts on leadership issues in organisations within Asia, it represents a significant contribution to research on the subject in the continent, which is home to a multitude of diverse cultures, languages and beliefs, as well as the unique challenges these pose to leaders in leading their organisations.

Table of Contents

Foreword	p. ix
List of Contributors	p. xiii
Prologue	p. 1
What Effective Leaders in Asia Know and Do	p. 3
Creating Customer-Centric Actions	p. 31
Banking the Asian Way	p. 33
Aligning Leadership For Customer Satisfaction	p. 40
Principles of Customer Centricity	p. 49
The Path to Empowered Empathy	p. 58
Implementing Strategy	p. 65
Strategic Execution	p. 67
Strategic Trends on the Horizon	p. 75
Small Wins and How Leaders Turn Goals into Reality	p. 85
Getting Past the Past	p. 93
Leadership Insights from MediaCorp	p. 95
Leading Change at General Electric	p. 100
Managing Strategic Change	p. 110
The Challenge of Change in the Asian Context	p. 121
Governing Through Decision Making	p. 129
The MediaCorp Story	p. 131
Linking Decisions, Knowledge and Philosophies to Organisational Action	p. 135
The Outcomes and Processes of Good Governance	p. 143
Inspiring Collective Meaning Making	p. 153
Leadership Through Corporate Social Responsibility	p. 155
Building an Enduring Enterprise	p. 162
The Organisation's Search For Meaning	p. 174
Collective Purpose	p. 182
Capitalising On Capability	p. 191
Purpose-inspired Leadership	p. 193
Corporate Culture	p. 200
Multiculture versus Company Culture	p. 210
Developing Careers	p. 219
Developing World-class Leaders at General Electric	p. 221
Career Development in IBM: A Whole-of-Company Approach	p. 230
The Real Superstars	p. 239
Leaders Who Coach Individuals and Design Organisation Career Processes	p. 247
Generating Leaders	p. 259
In the Company of Leaders: IBM's Approach to Future-ready Leadership Development	p. 261
Developing Leaders in Asia	p. 272
Leadership Transition	p. 280
Epilogue	p. 291
Essentials of Excellence	p. 293
Index	p. 315
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