Assertion Training

by Rees, Shan; Graham, Roderick S.

• ISBN13: 9780415010733
• ISBN10: 041501073X
• Format: Paperback
• Copyright: 1991-05-01
• Publisher: Routledge

Summary

Assertion techniques are not merely concerned with attaining selfish gains whatever the costs; they are a valuable tool for everyday life, enabling a person to be more effective both personally and professionally. Assertion Trainingis written as a practical guide for both professional and private individuals. By use of case history and everyday examples, Rees and Graham highlight the situations when assertion could be used more effectively. Their exercises will help the individuals assess and improve their own skills, but will also provide a structure for professionals running their own Assertiveness Training programs. All the necessary information is here for those already running or planning to set up their own groups, whether in a medical or social service setting, or more generally in a work environment. The book will also be of value to personnel managers, training officers and the general reader. This title available in eBook format. Click here for more information . Visit our eBookstore at: www.ebookstore.tandf.co.uk .

Table of Contents

Editor's introduction	ix
What is Assertion?	1	(7)
Theoretical Aspects of Assertion Training	8	(11)
Assertion and Alternative Behaviours: Managing Change	19	(9)
Assertion in the Work-Place	28	(17)
Using Anger Creatively	45	(13)
Making Requests - Saying `Yes' and Saying `No'	58	(15)
Dealing with Criticism	73	(12)
Verbal Communication	85	(12)
Non-Verbal Communication	97	(15)
The Assertion Training Group	112	(11)
Conclusion: How to be Who You Really Are	123	(7)
Notes on the exercises	130	(4)
References and further reading	134	(6)
Index	140