The Atomic Chef: And Other True Tales of Design, Technology, and Human Error

by Casey, Steven

• ISBN13: 9780963617866
• ISBN10: 0963617869
• Format: Hardcover
• Copyright: 2006-06-01
• Publisher: Aegean Publishing Company

Summary

i Prologue 1 The Atomic Chef The disturbing story behind one of history's worst nuclear criticality accidents.2 The Embryo Imbroglio A deviation in procedure at a Manhattan fertility clinic results in a big surprise for two patients.3 Signal Detection How airline security officials in Paris classified - and misclassified - "shoe bomber" Richard Reid.4 Out of Synch The Canadians cry "foul" at the Barcelona Olympics when an American wins the gold, but the problem lies with the user interface of the judge's keypad.5 Death on Call A US Special Forces team in Afghanistan mistakenly targets a precision-guided bomb on their own position.6 Picture Window Astronauts race to locate the source of a threatening air leak aboard the International Space Station.7 Event Horizon A harmless MRI scan at a New York hospital turns to tragedy for a young patient when good intentions interact with an invisible force.8 Freeway Driver Artist Richard Ankrom takes matters into his own hands to enhance a confusing freeway sign.9 Caught on Tape The nightmare flight of AeroPeru 603 off the coast of South America, and its surprising cause.10 911, More or Less A chain of errors in an emergency dispatch center has tragic consequences for a Los Angeles family.11 ATM It's Thanksgiving evening, and one unfortunate bank customer in New Jersey contemplates spending the holiday locked inside an automatic teller booth.12 Under the Radar Maintenance errors and low load estimates bring down a commercial airliner.13 Safer than Safe How early batches of Salk polio vaccine actually spread the dreaded disease rather than prevent it.14 Rhymes and Reasons The ergonomics involved in musician John Denver's final flight.15 A Kid in a Car A toddler in Kansas is strangled by an electric-powered vehicle window of a particular design.16 The Perilous Plunge This amusement park ride is much too perilous for one unfortunate customer.17 Titanic's Wake Two Chicago dockworkers witness a maritime calamity of unthinkable consequence.18 Driven to Distraction A French motorist discovers yet another form of driver distraction.19 Negative Transfer NASA test pilot Milt Thompson faces certain death unless he can quickly determine why his experimental aircraft is wobbling out of control.20 End Game Greek shipping magnate Pandelis Sfinias contemplates his own fate and the causes of the sinking of the Express Samina ferry.

Author Biography

Steven M. Casey, Ph.D., is President and Principal Scientist at Ergonomic Systems Design, Inc., a human factors research and design firm in Santa Barbara, California. He received his formal education in psychology and engineering from the University of California and North Carolina State University. His work has covered a range of products, systems, and settings, including aircraft interiors, industrial control centers, nuclear power plants, oil-field machinery, portable electronic devices, automobile controls, agricultural and construction machinery, entertainment operations, and recreation and retail facilities. He travels extensively, and has completed projects for clients in the United States, Canada, the United Kingdom, France, Germany, Belgium, Denmark, Finland, and Japan. The objective of his work is to help make things, especially things involving advanced technology, easier and safer for people to use. He is the two-time recipient of the Alexander C. Williams, Jr. Award for outstanding human factors design contributions, and he has received a number of BusinessWeek/IDEA Gold awards for product design.

Table of Contents

Prologue	9	(4)
The Atomic Chef	13	(14)
The Embryo Imbroglio	27	(14)
Signal Detection	41	(13)
Out of Synch	54	(9)
Death on Call	63	(15)
Picture Window	78	(8)
Event Horizon	86	(11)
Freeway Driver	97	(11)
Caught on Tape	108	(28)
911, More or Less	136	(8)
ATM	144	(8)
Under the Radar	152	(24)
Safer than Safe	176	(20)
Rhymes and Reasons	196	(23)
A Kid in a Car	219	(5)
The Perilous Plunge	224	(12)
Titanic's Wake	236	(19)
Driven to Distraction	255	(5)
Negative Transfer	260	(12)
End Game	272