Attracting and Rewarding Outstanding Employees

by Rye, David E.

• ISBN13: 9781891984303
• ISBN10: 1891984306
• Format: Paperback
• Copyright: 2001-11-01
• Publisher: Pgw

Summary

You've provided the leadership, inspiration and drive to build your business, but you need to rely on others to help reach the next level of success.

Author Biography

David Rye is the author of the bestselling series 1,001 Ways to Inspire Your Organization and 1,001 Ways to Promote Yourself. His books for entrepreneurs include The Vest Pocket Entrepreneur, Starting Up and Winning the Entrepreneur's Game.

Table of Contents

Preface	xi
Introduction	xiii
What is an Outstanding Employee?	1	(14)
What are the Qualities of Outstanding Employees?
Understand Employees Basic Needs
Are Your Employees Passionate?
Do They Possess Strong Leadership Qualities?
Can You Meet Their Career Aspirations?
How do You Beat the Competition?	15	(8)
Can You Offer Employees Stability?
How Do You Attract Competitors' Employees?
What's In it for Me?
Where Do You Find Outstanding Employees?	23	(8)
Create an Exciting Job Description
How Do You Attract Outstanding People?
Hold an Open House with Pizzazz
How Do You Prescreen Applicants?	31	(12)
What to Look for in a Resume
Start by Asking the Right Questions
Questions Not to Ask
Always Look for Winners
What Should You do Before the Interview?	43	(8)
Preparing for the Interview
Team Interviews
Posting Job Openings
How Do You Qualify Candidates During an Interview?	51	(12)
Sell Every Candidate
How Do You Deal with Concerns?
Questions for Different Levels of Candidates
Ask the Right Qualifying Questions
Taking Notes
Who do You Like?
Avoid Pessimists
How Do You Uncover Hidden Problems?	63	(12)
Use Questions to Uncover Hidden Problems
Do They Have the Skills That You Need?
Watch for Body Language and Appearance Problems
Personal Appearance
How Do You Sell a Candidate On Your Organization?	75	(6)
Mastering the Art of Persuasion
Using Hooks
The Final Persuader
What if the Candidate Rejects Your Offer?	81	(8)
Why Did They Turn You Down?
Lead with Your Best Foot Forward
Why Should You Only Hire Team Leaders?	89	(6)
What All Teams Need
Make a Great First Impression
What Can You do to Minimize Employee Turnover?	95	(6)
What to Watch Out for
Questions You Must Ask to Uncover Turnover Problems
How do Informal Rewards Help Retain Outstanding Employees?	101	(8)
Easy Ways to Implement Informal Rewards
Low-Cost Rewards
Recognition is Not Optional
How Do Formal Rewards Help Retain Outstanding Employees?	109	(4)
Formal Reward Guidelines
How Do You Set Up Achievement Reward Programs?	113	(10)
Outstanding Employee Rewards
Productivity Rewards
Employee Suggestion Rewards
Customer Service Rewards
Sales Goal Rewards
Group Rewards
Team Rewards
How To Use Contests to Excite Outstanding Employees	123	(6)
Contest Reward Ground Rules
Link Contests to Team Efforts
Travel Reward Contests
What Can You do to Keep Your Team Motivated?	129	(6)
How Do You Motivate Your Team?
Where do Fringe Benefits Fit Into Your Rewards Program?	135	(10)
Is More Better?
Paint the Big Picture
Offer Incentive Plans
Add a Profit-Sharing Plan
Compensating with Training
Offer Your Employees an ESOP Program
How Do You Motivate Outstanding Employees?	145	(8)
Common Motivational Drives We All Have
Where Do You Fit In?
Maintaining Motivation Throughout Your Organization
Give People Real Work to Do
How Can You Get More Out of Your Outstanding Employees?	153	(12)
Speak with a Vision that People Can See
Communicate Through Your Heart
What the Experts Say
Get Your Outstanding People Involved
What Does the Future Hold For Your Organization?	165	(10)
Embrace Change
Perspective on the Future
Future Leaders
The Future of the Sales Organization
Future Roles and Structure
Where Are There More Ideas to Attract Outstanding Employees?	175	(4)
Summary and Conclusions	179	(2)
Index	181